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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">We have a few Telstra “resold” wholesale services via AAPT, but thankfully only have one site with the 99% packet loss issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Our’s is in Heidleburg, and the one packet every minute or so is actually annoyingly taunting in nature.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Also no feedback from fault, case, chasing updates. Something reasonably non-minor has gone boom inside of Telstra.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Here’s hoping this magically starts working by the time I send this email…<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">-Michael<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> Thursday, 14 September 2017 12:50 PM<br>
<b>To:</b> Michael Diamond <mdiamond@binarynetworks.com.au>; 'ausnog@lists.ausnog.net' <ausnog@lists.ausnog.net><br>
<b>Subject:</b> Re: [AusNOG] Telstra Wholesale Outage in Equinix ME1<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">I’ve had about 7 or 8 people from AUSNOG confirm they’re seeing services impacted and Telstra are giving us pretty much no information even though it’s resulting
 in multiple services being effectively hard down with 99% packet loss.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">I do see that Exhibition fault was supposed to be resolved and was from yesterday, although we only saw this start at around 742am today so may be unrelated.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kindest Regards,</span><span lang="EN-US" style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Nathan Brookfield (VK2NAB)</span><span lang="EN-US" style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91"> </span><span lang="EN-US" style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Chief Executive Officer</span><span lang="EN-US" style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Simtronic Technologies Pty Ltd<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Local:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91"> (02) 4749
 4949 <b>|</b> <b>Fax:</b> (02) 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951</span><span lang="EN-US" style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Web</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">: <a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365F91">http://www.simtronic.com.au</span></a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank"><span style="color:#365F91">nathan.brookfield@simtronic.com.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="color:#212121"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michael Diamond [<a href="mailto:mdiamond@binarynetworks.com.au">mailto:mdiamond@binarynetworks.com.au</a>]
<br>
<b>Sent:</b> Thursday, September 14, 2017 12:47 PM<br>
<b>To:</b> Nathan Brookfield <<a href="mailto:Nathan.Brookfield@simtronic.com.au">Nathan.Brookfield@simtronic.com.au</a>>; 'ausnog@lists.ausnog.net' <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> RE: Telstra Wholesale Outage in Equinix ME1<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Happy Thursday<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We aren’t in ME1 however we’ve been getting sporadic reports of TW transmission issues all over Melbourne CBD/ Inner East this morning. There was a resolved transmission fault
 at Exhibiton 5:20EST, but there’s still a cryptic Telstra outage notification in Melbourne CBD on the Telstra service status page. Looks like internet is borked today.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><i><span style="font-size:11.0pt;font-family:"Akkurat Light";color:#333333">Services should be restored:<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt;font-family:"Akkurat Light";color:#333333">By Monday 18 September<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt;font-family:"Akkurat Light";color:#333333">Last updated 12:38pm<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:11.0pt;font-family:"Akkurat Light";color:#333333">Cause: Cable damage caused by independent construction in the area<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-family:"Akkurat Light";color:#333333"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121">Regards,<o:p></o:p></span></p>
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<a href="http://www.binarynetworks.com.au/"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;text-decoration:none"><img border="0" width="320" height="48" id="_x0000_i1026" src="http://www.binarynetworks.com.au/logo-all-brand-sml.png" alt="BINARY NETWORKS"></span></a><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121">Michael Diamond</span></b><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121"> / Chief Executive Officer
<br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:mdiamond@binarynetworks.com.au"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#477CCC">mdiamond@binarynetworks.com.au</span></a></span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> Thursday, 14 September 2017 8:46 AM<br>
<b>To:</b> 'ausnog@lists.ausnog.net' <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> [AusNOG] Telstra Wholesale Outage in Equinix ME1<o:p></o:p></span></p>
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<p><span style="color:black">Hi Guys,<o:p></o:p></span></p>
<p><span style="color:black"><o:p> </o:p></span></p>
<p><span style="color:black">Is their anyone else on list who has a TW aggregated head-end in Equinix ME1 who is experiencing any issues this morning? We are able to see MAC addresses across the physical port but have customers reporting that services are flapping.<o:p></o:p></span></p>
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<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kindest Regards,</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Nathan Brookfield (VK2NAB)</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Chief Executive Officer</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Simtronic Technologies Pty Ltd</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Local:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91"> (02) 4749 4949 <b>|</b> <b>Fax:</b> (02)
 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Web</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">: <a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365F91">http://www.simtronic.com.au</span></a> <b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank">nathan.brookfield@simtronic.com.au</a></span><span style="color:#212121"><o:p></o:p></span></p>
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<p>Need technical support? Please contact our support department directly via email:
<a href="mailto:support@binarynetworks.com.au">support@binarynetworks.com.au</a> or telephone: 1300 246 279 (option 2). Support requests that are sent direct to staff may not be actioned or may result in delays in responding to your enquiry.
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