[AusNOG] Telstra 3G/4G Citrix, VPN Issues

Russell Langton russell3901 at gmail.com
Fri Oct 27 11:22:54 EST 2017

Hi Jarryd,

There has been some recent changes how Ipsec traffic is handed on Telstra
Mobile PoPs.
I'll reach out to get further details as we may need to open specific ports.

On Fri, Oct 27, 2017 at 10:17 AM, Jarryd Sullivan <
Jarryd.Sullivan at area9.com.au> wrote:

> G'day, wondering if anyone else here has recently been experiencing issues
> with any of their customers running Telstra 3G/4G services using Citrix or
> VPN's? We've got a number of customers experiencing issues where these no
> longer work, Citrix apps won't launch, VPN's won't establish etc. and we've
> been discussing on the phone with Telstra no one seems to be aware of any
> issues so trying to find out if it's just isolated to our customers. I've
> got a few customers at remote sites which rely upon 3G/4G services as their
> only internet connection method as nothing else is available in the area.
> If we test using other providers 3G/4G services there seem to be no issues.
> (I am awaiting a reply from my customers Telstra account manager, just
> thought I'd check here at the same time)
> Jarryd Sullivan
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