[AusNOG] ADSL SLA Reference Material Required

[Cameron Murray]

Thanks Everyone for the replies - Re-Affirmed what I already knew so it
will be an interesting discussion tomorrow.

On Mon, Mar 20, 2017 at 3:43 PM, Noel Butler <noel.butler at ausics.net> wrote:

> On 20/03/2017 15:31, Guy Ellis wrote:
>
> Cameron,
>
> I think you will need 3G/LTE failover to get that.
> ICOB failures can take a DSL line out for several days.
>
> Regards,
>  - Guy.
>
> (ICOB = In Case Of Backhoe ;-)
>
>
> and clumsy telstra techs
>
> ADSL can be very reliable, I've had over a YEAR without a drop out,
> typically over the years only loose DSL when powers out and UPS gets
> exhausted - until last Friday bout 4pm, when I started having consecutive
> dropouts, yanked the gear off, tested the line, got serious foreign
> battery, reported it, have to tolerate it till Thursday... But I know the
> guys were working in the pit at end of street from 330 till 430...
>
> So a 99% SLA (365 days) usually would work well in my case (4 days
> outage), except the fact the weekend (6 days) was in the road, theyd still
> meet that, in fact they still might if they fix it tomorrow *cough*  :)
>
>
> --
>
> Kind Regards,
>
> Noel Butler
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