[AusNOG] NBN and telstra

[Louis Crossing]

There are some installation technicians (contractors for NBNco) telling our
customers that certain installation issues wouldn't be happening if the
customer had signed up with Telstra.

I've had a few occasions now where I've had to explain to customers that
Telstra are just another RSP and what the technician told them was nonsense.


On 3 July 2017 at 21:13, Chris Hurley <chris at minopher.net.au> wrote:

> Yep, but I’m only reporting our users, though serval today reported local
> community boards were saying same most likely correct but no direct
> evidence.  ;-)
>
> If it walks like a chicken, talks like a chicken mmmm good guess.
>
>
>
> Regards,
>
> Chris Hurley BE (Elec)
> Signal Manager
>
> ******************************************************
> Dragon Rail Pty Ltd     Phone: 1300 730 531
> 74 Allanfield Crescent
> Boronia,  3155 Victoria
> Australia
>
> ******************************************************
>
>
> From: Nick Gale <nickgale at gmail.com>
> Date: Monday, 3 July 2017 at 10:45 PM
> To: Chris Hurley <chris at minopher.net.au>
> Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] NBN and telstra
>
>
> Wasn't optus reported for similar tactics as well?
>
>
> ------------------------------------------------
> *Nick Gale*
>
> P Please consider the environment before you print this email.
>
> On 3 July 2017 at 22:42, Chris Hurley <chris at minopher.net.au> wrote:
>
>> We are seeing more and more cases of Telstra as the NBN rolls out to be
>> “kind” causing  major grieve to end users to roll over and play dead – sign
>> up with us "WE are the NBN”. (Total bull shit NBN is not Telstra much as
>> they would have liked it to be).
>>
>> We've had dozens of users denied internet once the NBNs into an area
>> which Telstra has a presence in – seeing every dodgy DNS changes/denials of
>> access . Even though they have 12 months to make their choice of provider.
>> Also hearing from other provider same stories. The NBN as supposed to be a
>> ‘level playing  field’ seems it has tilt.
>>
>>
>> Regards,
>>
>> Chris Hurley BE (Elec)
>> Signal Manager
>>
>> ******************************************************
>> Dragon Rail Pty Ltd     Phone: 1300 730 531
>> 74 Allanfield Crescent
>> Boronia,  3155 Victoria
>> Australia
>>
>> ******************************************************
>>
>>
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>>
>>
>
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