[AusNOG] Telstra SMTP issues

[Benjamin Ricardo]

We've also seen authentication attempts no longer working for heaps of users with @bigpond.com email accounts against the mail.bigpond.com servers for both POP and IMAP from yesterday afternoon.
Had to switch a bunch over to using pop.telstra.com with SSL or imap.telstra.com with SSL.
Strangely smtp still is ok with mail.bigpond.com

And we ask again... how is this now something we have to deal with? We're not Telstra. :-)




-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ted Cooper
Sent: Tuesday, 5 December 2017 12:11 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra SMTP issues

The issue rectified itself as best I could tell last night sometime. I only checked quite late in the day.

All of the test locations that were failing yesterday appear to be working properly today. I even took out my mitigations of avoiding the 2nd IP address and haven't had any bounces again.

I certainly would have thought they'd have been aware of the issue by now, but I couldn't find an effective way to report the issue directly to them.

Are these new rejections from today? Or just left overs from yesterday's carnage.



On 05/12/17 11:01, Samual Jackson wrote:
> Telstra did have this listed as an outage on their outage page
> (http://servicestatus.telstra.com/) yesterday but it appears to be 
> missing now.
> 
>  
> 
>  
> 
>  
> 
> Lot of reports on http://aussieoutages.com/status/bigpond and I’ve had 
> a number of clients reporting the same issue.
> 
>  
> 
>  
> 
> Sam
> 
>  
> 
> *From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of 
> *Matt Hare
> *Sent:* Tuesday, 5 December 2017 11:24 AM
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra SMTP issues
> 
>  
> 
> Same here, getting rejections from quite a number of Office365 tenants 
> including some resold via Telstra which is a bit embarrassing. Also 
> seeing some G Suite customers affected with the recipient does not 
> exists / SPAM errors. I'm sure Telstra/Bigpond would be well aware by 
> now(?)
> 
>  
> 
> Matt
> 
> 
> 
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> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
> 

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