[AusNOG] Telstra 'Corporate' contact
damo at launtel.net.au
Mon Apr 24 17:06:40 EST 2017
I think Telstra's biggest competitor is their own products (and their
internal departments) - they don't want their cheaper SMB products to
compete with their more expensive "corporate" grade products, so I'm
pretty sure they arbitrarily restrict features that higher end clients
would likely use, though may also be about having the staff on hand in
the various areas to support it.
On 24/04/17 15:35, Damien Gardner Jnr wrote:
> That's always been the way with TID. First it was no BGP on dialup,
> then when ADSL came out, ADSL was excluded from it as well. Now that
> NBN is here, it's the same. The explanation they gave when I first
> enquired about it, in the dialup days, was it was a stability issue as
> PPP sessions may drop multiple times an hour, and get your prefixes
> On 24 April 2017 at 15:25, Joseph Goldman <joe at apcs.com.au
> <mailto:joe at apcs.com.au>> wrote:
> I should also point out, the limitation of 'No NBN Tails' is a
> Telstra specific limitation, i.e. *Telstra* dont support BGP on
> any of *their* NBN tails, only on their more directly connected
> type of services such as Metro Ethernet.
> On 24/04/17 14:39, Joseph Goldman wrote:
>> To those other providers cold-calling me out of the blue that are
>> an UNRELATED service to what I was asking for, please dont.
>> I know what I want, I specifically want to talk to Telstra
>> corporate/retail/whoever about it. I dont want to be pitched
>> other products, otherwise I would have asked.
>> Unfortunately so far through a few contacts I've gotten, it seems
>> that BGP over NBN delivered services are a no-go, i.e. I need to
>> go their version of Metro Ethernet or IP-Line or whatever they
>> prefer to call it. Unfortunately this significantly increases the
>> cost, kind of killing the point of getting it on an NBN tail.
>> On 24/04/17 09:24, Joseph Goldman wrote:
>>> Hi *,
>>> Does anyone have a good contact/account manager for Telstra
>>> Internet Direct services?
>>> Looking to have a service delivered over NBN FTTP - that allows
>>> BGP also.
>>> I've tried calling the local 'business center', they had to
>>> refer it to corporate, who never got back to me.
>>> I've tried calling the sales lines who have no idea really what
>>> im talking about.
>>> Just appreciate a contact that I can get a solid quote off who
>>> knows what kind of service I'm actually after.
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net <mailto:AusNOG at lists.ausnog.net>
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> Damien Gardner Jnr
> VK2TDG. Dip EE. GradIEAust
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