[AusNOG] NBN real Business Plans

[paul+ausnog at oxygennetworks.com.au]

According to NBN doco their business plans have improved SLA’s, this is another thing I want to try and understand as yes, the current resi fault resolution times can be horrid, days and weeks are not unusual.
 
Regards
Paul
 
From: Nathan Brookfield [mailto:Nathan.Brookfield at simtronic.com.au] 
Sent: Friday, 7 April 2017 11:14 AM
To: Ryan Tucker
Cc: Nathanael Bettridge; Nick Stallman; paul+ausnog at oxygennetworks.com.au; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN real Business Plans
 
The problem is they are still best effort for faults / outages just like an ADSL service.
 
Fibre cut could be down for 2 days to 4 weeks, copper could be waiting 2 days to 2 weeks for a tech you just never know.
 
They're taking a risk by selling them like that but still good on them for trying I guess, it seems like an acceptable risk.

Nathan Brookfield 
Chief Executive Officer
 
Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 7 Apr 2017, at 11:07, Ryan Tucker <rtucker09 at gmail.com> wrote:
An ISP we deal with has just started offering 'business' NBN plans. What makes them business plans is that they're delivered over Traffic Class 2 (TC-2), so have a guaranteed CIR, and they're symmetric.
 
It's a very new service so I don't have too many details, but the prices we were quoted were similar to what you'd expect to pay for EFM for the same bandwidth.
 
 
On Fri, 7 Apr 2017 at 10:59 Nathanael Bettridge <nathanael at prodigy.com.au> wrote:
Any idea if they’re actually symmetric or just Skymesh shaping asymmetric consumer plans?
 
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nick Stallman
Sent: Friday, 7 April 2017 10:29 AM
To: paul+ausnog at oxygennetworks.com.au; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN real Business Plans
 
SkyMesh has symmetric plans - 100/100 and 200/200.
http://www.skymesh.com.au/services/nbn/fibre/plans.php
I doubt they are business grade in the sense of SLA and contention however but if you need the upload speed that's what you'd go for.
On 07/04/17 10:22, paul+ausnog at oxygennetworks.com.au wrote:
Hi All, just wondering if anybody out there is selling true business plans from NBN and not a normal plan sold as a business plans ?
 
I am trying to get a feel for what prices these plans are going for but everybody who advertises NBN Business plans are just selling the standard plans.
The reason I know this is because a true NBN business plan is same speed up and down, according to NBN doco anyway.
 
Maybe nobody is selling them, perhaps NBN haven’t still released them yet, but we have some clients wanting a proper business grade solution and are asking about pricing for these plans but I can’t find anything to compare with.
 
Thanks
Paul


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