[AusNOG] Vacancy - Technical Team Leader - Sydney

[Simon Attwell]

Unicorns are apparently rarer in Sydney that one might expect... ;)

- Simon

On 23 November 2016 at 02:27, Skeeve Stevens <
skeeve+ausnog at eintellegonetworks.com> wrote:

> Hey! I still need a unicorn.... :-)
>
> https://whirlpool.net.au/jobs/?action=job&id=11288
>
>
> ...Skeeve
>
> *Skeeve Stevens - Founder & The Architect* - eintellego Networks Pty Ltd
> Email: skeeve at eintellegonetworks.com ; Web: eintellegonetworks.com
>
> Cell +61 (0)414 753 383 ; Skype: skeeve ; LinkedIn: /in/skeeve
> <http://linkedin.com/in/skeeve> ; Expert360: Profile
> <https://expert360.com/profile/d54a9> ; Keybase: https://keybase.io/skeeve
>
> On Tue, Nov 22, 2016 at 4:52 PM, Dylan Chidgey <dylan.chidgey at cirruscomms.
> com.au> wrote:
>
>> This is a bit amusing this ones getting attention considering a recent
>> job post here was searching on Whirlpool for unicorns and nobody ran with
>> that.
>>
>>
>>
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Bradley
>> Amm
>> *Sent:* Tuesday, 22 November 2016 3:07 PM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] Vacancy - Technical Team Leader - Sydney
>>
>>
>>
>> Here we go again
>>
>>
>>
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net
>> <ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Ehsan Paksima
>> *Sent:* Tuesday, November 22, 2016 6:50 AM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* [AusNOG] Vacancy - Technical Team Leader - Sydney
>>
>>
>>
>> We are currently looking for a full time  Technical Team leader to join
>> our Sydney based National Corporate Support team to focus on driving
>> operational excellence, customer satisfaction, improve existing processes
>> to increase efficiency and staff development.
>>
>> The successful applicant  will be an extremely driven and high aptitude
>> individual who can take full advantage of being "thrown in the deep end"
>> and expedite their career development. The position by nature requires some
>> out of hours work and participation in a rotating on-call roster.
>>
>> As the perfect person to join our team you have probably been a customer
>> of a managed service provider or carrier and know first hand what an
>> excellent customer experience looks like while having a deep understanding
>> of the pressures associated with running of managing IT in a corporate or
>> enterprise environment.
>>
>> Above all the right attitude, a passion for technology and the ability to
>> learn rapidly will determine if you are the right candidate for this role.
>> *Primary responsibilities:*
>>
>>    - Provide 2nd/3rd level troubleshooting and support of customer
>>    faults and equipment and core network.
>>    - Mentor team members for personal/technical improvement
>>    - Supervise the day to day operations of the Corporate Support Team
>>    - Respond to escalations from Team members, customers or the business
>>    - Support and assist with identifying training needs of team members
>>    and managing development/engagement plans
>>    - Consistently review existing processes and identify improvements to
>>    increase efficiency.
>>    - Provide daily and weekly reporting on the team’s performance
>>    - Participate in an on-call roster
>>
>> *Required Capabilities:*
>>
>>    - Minimum of 8 years experience in IT Industry
>>    - Minimum of 3 years experience in a Telco/ISP/MSP environment and in
>>    customer facing roles
>>    - Experience in leadership and managing small team
>>    - Practical experience of supporting and troubleshooting MPLS VPN and
>>    complex WAN solutions in a Cisco and/or Juniper environment, good
>>    understanding of MP-BGP, VRF’s
>>    - Experience with Cisco and Juniper technologies
>>    - Extensive knowledge of IP Routing / Dynamic Routing protocols
>>    - Experience with VoIP desirable
>>    - Significant experience in troubleshooting network faults.
>>    - Solid understanding of Firewalls and the fundamentals of TCP/IP
>>    security
>>
>> *Personal Attributes:*
>>
>>    - Excellent written and verbal communication skills, you can
>>    communicate and interact effectively at technical and business levels in a
>>    broad range of situations.
>>    - You're driven to be the best at everything you do
>>    - You see yourself as a born leader with a drive for success
>>    - A deep sense of empathy for our customers.
>>    - Personal or technical, you find yourself always doing something to
>>    keep your brain stimulated
>>    - A passion for technology, you lay awake thinking about the stuff
>>
>>  Applications to ehsan.paksima at bigair.net.au
>>
>>
>>
>> regards,
>>
>> *Ehsan Paksima*
>>
>>
>>
>> *Corporate Support Manager*
>>
>> *Email:* ehsan.paksima at bigair.net.au | *Address:* Level1 203 Pacific
>> Hwy, St leonards, NSW 2065
>> *Main:* 1300 130 195 | *Direct:* (02) 8916 5224 | *Mobile: *0488 335 220
>>
>>
>> ------------------------------
>>
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>>
>
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