[AusNOG] Vacancy - Technical Team Leader - Sydney

[Skeeve Stevens]

Hey! I still need a unicorn.... :-)

https://whirlpool.net.au/jobs/?action=job&id=11288


...Skeeve

*Skeeve Stevens - Founder & The Architect* - eintellego Networks Pty Ltd
Email: skeeve at eintellegonetworks.com ; Web: eintellegonetworks.com

Cell +61 (0)414 753 383 ; Skype: skeeve ; LinkedIn: /in/skeeve
<http://linkedin.com/in/skeeve> ; Expert360: Profile
<https://expert360.com/profile/d54a9> ; Keybase: https://keybase.io/skeeve

On Tue, Nov 22, 2016 at 4:52 PM, Dylan Chidgey <
dylan.chidgey at cirruscomms.com.au> wrote:

> This is a bit amusing this ones getting attention considering a recent job
> post here was searching on Whirlpool for unicorns and nobody ran with that.
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Bradley
> Amm
> *Sent:* Tuesday, 22 November 2016 3:07 PM
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Vacancy - Technical Team Leader - Sydney
>
>
>
> Here we go again
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net
> <ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Ehsan Paksima
> *Sent:* Tuesday, November 22, 2016 6:50 AM
> *To:* ausnog at lists.ausnog.net
> *Subject:* [AusNOG] Vacancy - Technical Team Leader - Sydney
>
>
>
> We are currently looking for a full time  Technical Team leader to join
> our Sydney based National Corporate Support team to focus on driving
> operational excellence, customer satisfaction, improve existing processes
> to increase efficiency and staff development.
>
> The successful applicant  will be an extremely driven and high aptitude
> individual who can take full advantage of being "thrown in the deep end"
> and expedite their career development. The position by nature requires some
> out of hours work and participation in a rotating on-call roster.
>
> As the perfect person to join our team you have probably been a customer
> of a managed service provider or carrier and know first hand what an
> excellent customer experience looks like while having a deep understanding
> of the pressures associated with running of managing IT in a corporate or
> enterprise environment.
>
> Above all the right attitude, a passion for technology and the ability to
> learn rapidly will determine if you are the right candidate for this role.
> *Primary responsibilities:*
>
>    - Provide 2nd/3rd level troubleshooting and support of customer faults
>    and equipment and core network.
>    - Mentor team members for personal/technical improvement
>    - Supervise the day to day operations of the Corporate Support Team
>    - Respond to escalations from Team members, customers or the business
>    - Support and assist with identifying training needs of team members
>    and managing development/engagement plans
>    - Consistently review existing processes and identify improvements to
>    increase efficiency.
>    - Provide daily and weekly reporting on the team’s performance
>    - Participate in an on-call roster
>
> *Required Capabilities:*
>
>    - Minimum of 8 years experience in IT Industry
>    - Minimum of 3 years experience in a Telco/ISP/MSP environment and in
>    customer facing roles
>    - Experience in leadership and managing small team
>    - Practical experience of supporting and troubleshooting MPLS VPN and
>    complex WAN solutions in a Cisco and/or Juniper environment, good
>    understanding of MP-BGP, VRF’s
>    - Experience with Cisco and Juniper technologies
>    - Extensive knowledge of IP Routing / Dynamic Routing protocols
>    - Experience with VoIP desirable
>    - Significant experience in troubleshooting network faults.
>    - Solid understanding of Firewalls and the fundamentals of TCP/IP
>    security
>
> *Personal Attributes:*
>
>    - Excellent written and verbal communication skills, you can
>    communicate and interact effectively at technical and business levels in a
>    broad range of situations.
>    - You're driven to be the best at everything you do
>    - You see yourself as a born leader with a drive for success
>    - A deep sense of empathy for our customers.
>    - Personal or technical, you find yourself always doing something to
>    keep your brain stimulated
>    - A passion for technology, you lay awake thinking about the stuff
>
>  Applications to ehsan.paksima at bigair.net.au
>
>
>
> regards,
>
> *Ehsan Paksima*
>
>
>
> *Corporate Support Manager*
>
> *Email:* ehsan.paksima at bigair.net.au | *Address:* Level1 203 Pacific Hwy,
> St leonards, NSW 2065
> *Main:* 1300 130 195 | *Direct:* (02) 8916 5224 | *Mobile: *0488 335 220
>
>
> ------------------------------
>
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