[AusNOG] AWS Support

[Jason Firmino]

Hi Paul,

For what I understand you don't have access to the AWS console where that
domain is registered.
If you want to make any DNS changes someone needs to find those
credentials, otherwise I don't see how you're gonna do it.

As a last resort (and I don't think it's the best approach), the client
goes to his domain registrar and changes his NS records to another route
53/DNS provider's Name Servers.

Good luck.

Cheers,
Jason

On Tue, 19 Jul 2016 at 16:02 Paul Walters <paul.walters at walthome.com> wrote:

> Afternoon All,
>
> I have a bit of a tricky one. I have a client who has their DNS hosted
> with Route 53. The client has changed a few IT providers they don't know
> which account was setup (seems that it wasn't a generic admin@)
>
> Is anyone able to point me to someone or something that might be able to
> get me access to their DNS to make some adjustments?
>
> Thanks in advanced
>
> Paul
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