[AusNOG] Telstra mobile down "nationwide"

[Narelle]

ACCAN has just blogged an advisory for customers experiencing losses as a
result of the outage, covering the rights of consumers and small
businesses. You or your customers may appreciate this.

http://accan.org.au/news-items/hot-issues/1156-compensation-for-telstra-customers

For bigger businesses see your contracts.


regards

N

On Wed, Feb 10, 2016 at 2:58 PM, Robert Hudson <hudrob at gmail.com> wrote:
> On 10 February 2016 at 14:54, Tim Raphael <raphael.timothy at gmail.com>
wrote:
>>
>> I would agree with this,
>>
>> Various releases noted that 10-15% of customers were affected as it was
>> not complete network outage. This sounds a lot like the behaviour you
would
>> expect from a "faulty node in the cluster" type scenario.
>
> And yet several people I know have anecdotal evidence that entire fleets
of
> Telstra mobiles were offline, not simply 10-15% of them.
>
> Telstra offering free data on Sunday to all customers also doesn't sound
> like they'd do when the impact was only to 10-15% of customers...





-- 


Narelle
narellec at gmail.com
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