[AusNOG] Telstra/NBN

[Andrew Khoo]

just to add to russell's observation re this not being whingepool :), very often Telstra-bashing in the context of a NBN service displays mis-directed ire towards the RSP, when fingers should be pointed at NBNCo.

unfortunately a lot of the population see NBN and Telstra as conjoined twins.





________________________________
From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Russell Langton <russell3901 at gmail.com>
Sent: Saturday, December 31, 2016 3:13:14 PM
To: Peter Bell
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra/NBN


Hi Peter,

This isnt whingepool ;)
This doesnt sound good at all.
Thanks for bringing this case to my attention.
I'll send you an email directly so we work together to resolve.

On 31 Dec 2016 2:38 PM, "Peter Bell" <peter.bell at finemusicfm.com<mailto:peter.bell at finemusicfm.com>> wrote:
This is from a friend who works in Townsville.

A definition of useless: Telstra<https://www.facebook.com/Telstra/>. An NBN connection was installed in our office some 8 moths ago and is still not working properly. Having spent hundreds of hours to them on the phone and hundreds on technicians they still can't get it right. Bring back ADSL, it wasn't that much slower but at least it was stable.

Peter.

_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20161231/f6ae304c/attachment.html>