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<div>just to add to russell's observation re this not being whingepool :), very often Telstra-bashing in the context of a NBN service displays mis-directed ire towards the RSP, when fingers should be pointed at NBNCo.</div>
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<div>unfortunately a lot of the population see NBN and Telstra as conjoined twins.</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Russell Langton <russell3901@gmail.com><br>
<b>Sent:</b> Saturday, December 31, 2016 3:13:14 PM<br>
<b>To:</b> Peter Bell<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Telstra/NBN</font>
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<p dir="ltr">Hi Peter,</p>
<p dir="ltr">This isnt whingepool ;)<br>
This doesnt sound good at all.<br>
Thanks for bringing this case to my attention.<br>
I'll send you an email directly so we work together to resolve.</p>
<div class="gmail_quote">On 31 Dec 2016 2:38 PM, "Peter Bell" <<a href="mailto:peter.bell@finemusicfm.com">peter.bell@finemusicfm.com</a>> wrote:<br type="attribution">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
<div bgcolor="#FFFFFF">This is from a friend who works in Townsville.<br>
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<blockquote type="cite">A definition of useless: <a class="m_1199640093152556305profileLink" href="https://www.facebook.com/Telstra/" target="_blank">
Telstra</a>. An NBN connection was installed in our office some 8 moths ago and is still not working properly. Having spent hundreds of hours to them on the phone and hundreds on technicians they still can't get it right. Bring back ADSL, it wasn't that much
slower but at least it was stable.</blockquote>
<p>Peter.<br>
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