[AusNOG] Outage Telstra Wholesale?

Tue Aug 16 15:12:21 EST 2016

I’m seeing a few services come back online, starting around 2 hours ago.

> On 16 Aug 2016, at 2:23 PM, Anthony Bortolotto <a.bortolotto at infinite.net.au> wrote:
> 
> Regularly checking inside the portal checking for updates, looks like the splice is now fixed. <>
>  
> Fibre splicing has been completed. Not all services restored. Possible hardware issue being investigated at exchange. Technician on site.
>  
> Props to the blokes in the field always.
>  
> From: Russell Langton [mailto:russell3901 at gmail.com <mailto:russell3901 at gmail.com>] 
> Sent: Tuesday, 16 August 2016 10:31 AM
> To: Andrew Kitchen <a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au>>
> Cc: Anthony Bortolotto <a.bortolotto at infinite.net.au <mailto:a.bortolotto at infinite.net.au>>; Joseph Goldman <joe at apcs.com.au <mailto:joe at apcs.com.au>>; Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au>>; ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Outage Telstra Wholesale?
>  
> Hi Andrew/Anthony,
> 
> I'm really going to resist getting into a flame war here.
> I'm also mindful of the ausnog rules about professional respect.
>  
> Diverse paths or protection are a option when buying services from any carrier.
> It's cheaper not to buy protection, but you really need it when something hits the fan. - (eg.a cable cut or router issue).
> 
> As mark has said, Are you paying for diverse paths or protection on your services?
> 
> As a general note;
> Some cable cuts can be hard to fix and take time - could be washed away, could be difficult access, could be remote, could be a damn hard repair job etc.
> There is no magic powers when it comes to repairing cable cuts, just very hard working splicers and field staff.
>  
> Note2: if you are a Telstra Wholesale customer, Please refer to the customer portal for updates about this current cable cut.
> Please speak to your Telstra Wholesale service manager if you don't currently have access to the portal.
> This is updated as information about comes to hand.
>  
>  
> 
>  
>  
> On Tue, Aug 16, 2016 at 9:40 AM, Andrew Kitchen <a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au>> wrote:
> Telstra wouldn’t know what magical powers is and as for diverse paths that costs money and they stopped spending money on their networks a long time ago.  Until it started to fall apart around them now they think they can throw a bucket load of cash at it to fix what they neglected to fix years ago.
>  
> I still wonder why Australia’s keep giving their cash to the idiots.......
>  
> Regards
>  
> Andrew
>  
> <image001.png>
> 
>  
> ANDREW KITCHEN | BUSINESS DEVELOPMENTSTRATEGIST
> PO BOX 3279, THE PINES, VICTORIA, 3109
> T 1300 789 299 D 03 9909 3102 M 0449 561 461 F 03 8611 7946
> A.KITCHEN at XI.COM.AU <mailto:a.kitchen at xi.com.au> | WWW.XI.COM.AU <http://www.xi.com.au/>
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> From: AusNOG <ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Anthony Bortolotto <a.bortolotto at infinite.net.au <mailto:a.bortolotto at infinite.net.au>>
> Date: Tuesday, 16 August 2016 at 9:18 AM
> To: Joseph Goldman <joe at apcs.com.au <mailto:joe at apcs.com.au>>, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au>>
> Cc: "ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>" <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
> 
> Subject: Re: [AusNOG] Outage Telstra Wholesale?
>  
> Fibre cut between Charlotte and Parramatta since 9:58am yesterday. Some of our QLD services are out. No update since 4:23pm either. <>
>  
> Looks like Telstra is Thriving On their Magical technological powers again. Have they heard of diverse paths?
>  
> Regards,
> Anthony Bortolotto | Infinite Networks
> P 1300 790 337 | www.infinite.net.au <http://www.infinite.net.au/>
> Unit 6 / 42 Geils Court Deakin West ACT 2600 Australia
>  
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net <mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Joseph Goldman
> Sent: Monday, 15 August 2016 7:28 PM
> To: Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au>>
> Cc: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Outage Telstra Wholesale?
>  
> I have a large number of services in Mackay area all still online so must be provider / backhaul specific.
> 
> On Mon, Aug 15, 2016 at 7:13 PM, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au <mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
>  
> We have had NBN services down in the same area, faults came in after 430.
>  
> Coincidence?
> 
> Nathan Brookfield 
> Chief Executive Officer
>  
> Simtronic Technologies Pty Ltd
> http://www.simtronic.com.au <http://www.simtronic.com.au/>
> 
> On 15 Aug. 2016, at 18:13, Paul Walters <paul.walters at walthome.com <mailto:paul.walters at walthome.com>> wrote:
> 
> HI All,
>  
> I have a client in Mackay that is having internet issues. Someone has pointed me about a possible cable cut in dubbo that might be affecting it????
>  
> Anyone got any information?
>  
> the whole NTD seems to be active all their internal stuff works and a secondary link they have.
>  
> Cheers
>  
> --
> <image011.jpg>
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