[AusNOG] Issue With IP Range Blocked By Foxtel

[John England]

Same here! I haven’t found anyone to help me yet. They obviously have their own geolocation “whitelist” that they never update. My users have to use their 3G/4G to signup, the silly thing is once signed up they can use Foxtel Go perfectly fine.

 

Cheers.

 

John England

Managing Director

 

BitWave Networks Pty Ltd

243 Clarinda Street

Parkes, NSW, 2870

Ph: (02) 6863 4466

Fax: (02) 6863 4166

 



 

     

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Andrew Kitchen
Sent: Thursday, 11 August 2016 3:56 PM
To: <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
Subject: [AusNOG] Issue With IP Range Blocked By Foxtel

 

Hey Guys

 

Is there anyone from Foxtel IT Department on this list.  We have been trying to get our complete IP range unblocked from access to Foxtel Online Services and have been trying to get this done now via the normal process for the last three months and with no success.

 

Latest response from Foxtel was quite assuming....... Please see below

 

Thank you for the reply. We have contacted our IT department who have advised they are still investigating this issue and are working to provide access to the mentioned IP range. Unfortunately this is not a quick process and will take some time to execute the required procedures.

 

We have advised IT that this is a high priority situation and they are working have this resolved as soon as possible.

 

We apologise again for the inconvenience and will continue to strive to get this resolved.

 

Regards

 

Andrew

 




 

Andrew Kitchen | Business DevelopmentStrategist
PO Box 3279, The Pines, Victoria, 3109
T 1300 789 299 D 03 9909 3102 M 0449 561 461 F 03 8611 7946
a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au>  |  <http://www.xi.com.au> www.xi.com.au

 

   

 

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