[AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier

[Bradley Amm]

Yes I know and I wasn’t actually replying to your statement or post


From: Cameron Murray [mailto:cameron.murray at gmail.com]
Sent: Wednesday, 13 April 2016 4:17 PM
To: Bradley Amm
Cc: Joseph Goldman; paul+ausnog at oxygennetworks.com.au; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier


Bradley

While your statement would be correct if this was a uni-v service in our case DOT or TIPT is a different kettle of worms.
On 13 Apr 2016 6:06 pm, "Bradley Amm" <Bradley.Amm at telethonkids.org.au<mailto:Bradley.Amm at telethonkids.org.au>> wrote:
“Porting numbers when NBN is involved seems to be a nightmare”

But NBN has nothing to do with a service or your ability to port the number around.
You statement should read “Porting numbers when VOIP providers that don’t have porting agreements involved seems to be a nightmare”

At the end of the day the NBN UNI-V service is just a VOIP service.


From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of paul+ausnog at oxygennetworks.com.au<mailto:paul%2Bausnog at oxygennetworks.com.au>
Sent: Wednesday, 13 April 2016 9:17 AM
To: 'Joseph Goldman'; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier

Porting numbers when NBN is involved seems to be a nightmare.

We have been trying to port a PSTN number from Telstra to our VOIP for weeks, the problem is that as it’s in an NBN disconnection area NBN have marked it as pending disconnection so the VOIP carrier isn’t able port it, it’s really a nightmare when NBN is involved with anything.

Regards
Paul

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joseph Goldman
Sent: Wednesday, 13 April 2016 11:08 AM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier

With the process moving to RAN verification it shouldn't have any problems. You put the application to the new provider and provide the account number that is on the invoice that Telstra bill you for the service on. What reasons have they given to deny this process? They shouldn't realistically have a say in the matter.
On 13/04/16 11:04, Cameron Murray wrote:
Guys,

We have spent months trying to have a number ported from a Telstra NBN / TIPT to an external VoIP provider.

Each application Telstra come back with a different reason as to why they cannot facilitate the port.

Has anyone had any experience with a similar situation and had success?

TIA

Cameron.


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