[AusNOG] Telco sales rep and default delay

[Skeeve Stevens]

I'm a little busy... let me get back to you in a few weeks.

:)


...Skeeve

*Skeeve Stevens - Founder & The Architect* - eintellego Networks Pty Ltd
Email: skeeve at eintellegonetworks.com ; Web: eintellegonetworks.com

Cell +61 (0)414 753 383 ; Skype: skeeve ; LinkedIn: /in/skeeve
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On Wed, Apr 13, 2016 at 7:55 AM, Dino Sosic <Dino.Sosic at datacom.com.au>
wrote:

> Hi all,
>
> I noticed something that is consistent across all Telcos in this country.
> You want to buy something whether its a DC cross-connect or a service, the
> sales representatives take 20-30 days at the minimum to respond ( not
> provision, respond to email/call/request! ).
>
> I understand lots of Telcos are going through change of processes etc (
> due to merges/acquisitions ) but I don't get it, they don't like money or
> what? :)
>
> In Europe if you do not respond back to our request within 2-3 days, you
> lose lots of reputation as the word spreads  pretty fast, and lots of
> competition out there to swap to.
> Maybe this is the issue? Not a lot of competition out there so they do not
> care much?
>
> Thoughts?
>
> cheers,
> Dino
>
>
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