[AusNOG] NBN Rollout Confusion in Glebe NSW CRM:000084250

Fri Oct 30 13:36:56 EST 2015

NBN don’t know what they are doing Skeeve, the left hand doesn’t talk to the right, we had a client in an NBN area, clearly shown on their maps and lookup tool and when we went to order a service were told that NBN didn’t know the address and we needed proof of occupancy, they wouldn’t know if their arse was on fire, seriously.

Paul

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
Sent: Friday, 30 October 2015 1:33 PM
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN Rollout Confusion in Glebe NSW CRM:000084250

Hmmm

https://www.dropbox.com/s/nerx25rvpwg8xgj/Screenshot%202015-10-30%2013.28.11.png?dl=0

There mapping isn't terribly good.

But.. this is odd..  This site does say that my side of the street is being built... with FTTB.

But the NBN site says it isn't coming - https://www.dropbox.com/s/iqnbtqicbtd76t6/Screenshot%202015-10-30%2013.31.54.png?dl=0

for the same address.. but the NBN has the same map glitch.

...Skeeve

--
Skeeve Stevens - The ISP Guy - Internet Provider SME
Email: skeeve at theispguy.com ; Cell: +61(0)414 753 383
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On Fri, Oct 30, 2015 at 1:14 PM, Joseph Goldman <joe at apcs.com.au> wrote:
Look up your address on mynbn.info it tends to identify what tech is expected.
On 30/10/15 13:10, Skeeve Stevens wrote:
I've asked him to escort me into our main MDF room..... it has a keypad lock, not a NMB key 

But, the NBN Website actually does say we're in build... so I assume it is them... just doesn't say what technology.

Is that something that is query-able ?

...Skeeve

--
Skeeve Stevens - The ISP Guy - Internet Provider SME
Email: skeeve at theispguy.com ; Cell: +61(0)414 753 383
Skype: skeeve; Blog: TheISPGuy.com ; Facebook: TheISPGuy
Linkedin: /in/skeeve ; Expert360: Profile

On Fri, Oct 30, 2015 at 1:07 PM, Matt Perkins <matt at spectrum.com.au> wrote:
Hay Skeeve,
 Is there a chance your building manager Said NBN but means TPG.  Our building manager was saying NBN to me when FirstPath (Hi Stephen) was installing and then he said NBN to me again when TPG started installing.  I have found that Building managers seem to use the word NBN for anything that is fast broadband.  Doesn't help that people like TPG's documentation says "NBN Style super fast broadband on it" . TPG tries to use a bit of smoke and mirrors to so there will be less push back from building managers and owners corps that are clueless. (who can blame them)

Just a thought. 

Matt.

On 30/10/2015 12:57 PM, Stephen Carter (FirstPath) wrote:
Happy Friday all,

I would agree, we see competitors saying that they are connecting soon but in fact they have no fibre in the street & or short term plans to do so. This practice really just results in OC’s becoming confused & less competition etc. FirstPath generally disregard these statements by other carriers and build regardless to deliver end user service. 

As far as the “three addresses” issue is concerned this is common and hard to overcome as different information sources use different addresses: Owners, tenants, Land Titles, Google, Whereis etc … some even have the same buildings in different suburbs and postcodes. I have seen some with 8 or more addresses, if its any comfort it’s equally frustrating for carriers…

Kind regards

Stephen Carter
FirstPath
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jonathan Thorpe
Sent: Friday, 30 October 2015 12:42 PM
To: Skeeve Stevens <skeeve+ausnog at theispguy.com>; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NBN Rollout Confusion in Glebe NSW

Skeeve,

Aside from direct information from nbn™ which seems to be hard to come by, http://www.mynbn.info/ collates most publicly available information to provide some sense of what activity is happening where.

I’ve noticed a lot of existing developments around Glebe/Ultimo/CBD  being classified as “High Value Builds”, likely in response to TPG’s aggressive push to install FTTB wherever it can.

nbn’s product roadmap (http://www.nbnco.com.au/content/dam/nbnco/documents/Integrated-Product-Roadmap.pdf) indicates that they don’t have HFC being part of an official product release until Q2 2016, so you will almost certainly be left with FTTN.

It’s starting to look like there’s a lot of overbuilding going on to secure these “high value” buildings whereas there are areas that are far down the 3 year plan that currently have nothing.

Cheers,
Jonathan

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
Sent: Friday, 30 October 2015 12:29 PM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] NBN Rollout Confusion in Glebe NSW

Hi all,

I'm confused.

I live in a complex in Glebe which big and takes an entire block (over 100 units).  We have 3 addresses on 3 sides of the block.

The complex has Telstra Bigpond Cable and it has worked fine for the 2 years we've been here.

I've heard from the building manager that NBN is about to be installed... and should be ready in a couple of weeks.

*blink* ?

Firstly, the new rollout from NBN says Glebe area is 2018, but also says it is HFC.

I assuming they aren't doing FTTH... the internal cabling costs on that in this place would be insane.... so I assume it is HFC upgrades of some kind?  I didn't think that NBNCo was actually upgrading anything in the complexes?

Also, does anyone know if there is someone I can talk to at NBN about their rollout addressing... as while 2 of our address sides come up in the NBN lookup tool as coming soon, one of them doesn't... but it is all the same infrastructure.

...Skeeve 

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