[AusNOG] Outage - Telstra Fibre - Port Melbourne

Kristoffer Sheather @ CloudCentral kristoffer.sheather at cloudcentral.com.au
Tue May 19 07:16:12 EST 2015


420 time for the Telstra techs :)
  

----------------------------------------
 From: "Mark Currie" <MCurrie at laserfast.com.au>
Sent: Tuesday, May 19, 2015 6:29 AM
To: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne   

UPDATE   

   

All Telstra Fibre services have been restored as of 4:20am this morning.  

   

Mark Currie  

     

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Mark 
Currie
Sent: Monday, 18 May 2015 11:19 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne 

   

UPDATE received 9.31.pm  

   

Telstra have advised that their cabling team is presently installing a fix 
to where the fibre was severed. They are confident it will be resolved in 
the next few hours. We expected the services to be operational by the 
morning.  

   

Once the services have been restored we will request a formal RFO and 
details associated to the fibre break.  

   

Mark Currie  

   

     

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Mark 
Currie
Sent: Monday, 18 May 2015 4:02 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne 

   

Just had an update that ETR is expected before EOD (not sure if they mean 
COB or later?).  

   

Mark Currie  

   

From: Angelo Giuffrida [mailto:angelo.giuffrida at gmail.com]
Sent: Monday, 18 May 2015 1:36 PM
To: Ben Hohnke
Cc: Mark Currie; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne  

   

There was not ETR provided to us, except that it was "fast tracked" for 
repair.   

On 18 May 2015 12:59 pm, "Ben Hohnke" <settra+ausnog at gmail.com> wrote:      


That explains a lot. 

Is there an ETR at all? My upstream isn't passing on any info at all 
regarding this fault. We simply lost link around 9.40am. 

Thanks, 

Ben 

    

On Mon, May 18, 2015 at 12:55 PM, Mark Currie <MCurrie at laserfast.com.au> 
wrote:    

We have been advised of a Telstra Fibre outage/breakage affecting multiple 
providers and clients out of Port Melbourne (probably NextDC M1) since 
earlier today.  

   

Telstra apparently have engineers onsite accessing/repairing the breakage 
currently.  

   

Mark Currie 

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