<span style="font-family: Arial, Helvetica, Sans-Serif; font-size: 12px"><div>420 time for the Telstra techs :)</div>
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<div><span style="font-family: tahoma,arial,sans-serif; font-size: 10pt;"><b>From</b>: "Mark Currie" <MCurrie@laserfast.com.au><br />
<b>Sent</b>: Tuesday, May 19, 2015 6:29 AM<br />
<b>To</b>: "ausnog@lists.ausnog.net" <ausnog@lists.ausnog.net><br />
<b>Subject</b>: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne</span>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UPDATE </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoPlainText">All Telstra Fibre services have been restored as of 4:20am this morning.</p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Mark Currie</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Mark Currie<br />
<b>Sent:</b> Monday, 18 May 2015 11:19 PM<br />
<b>To:</b> ausnog@lists.ausnog.net<br />
<b>Subject:</b> Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne</span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UPDATE received 9.31.pm</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoPlainText">Telstra have advised that their cabling team is presently installing a fix to where the fibre was severed. They are confident it will be resolved in the next few hours. We expected the services to be operational by the morning.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Once the services have been restored we will request a formal RFO and details associated to the fibre break.</p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Mark Currie</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Mark Currie<br />
<b>Sent:</b> Monday, 18 May 2015 4:02 PM<br />
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br />
<b>Subject:</b> Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Just had an update that ETR is expected before EOD (not sure if they mean COB or later?).</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Mark Currie</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Angelo Giuffrida [<a href="mailto:angelo.giuffrida@gmail.com">mailto:angelo.giuffrida@gmail.com</a>]<br />
<b>Sent:</b> Monday, 18 May 2015 1:36 PM<br />
<b>To:</b> Ben Hohnke<br />
<b>Cc:</b> Mark Currie; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br />
<b>Subject:</b> Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne</span></p>
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<p>There was not ETR provided to us, except that it was "fast tracked" for repair.</p>
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<p class="MsoNormal">On 18 May 2015 12:59 pm, "Ben Hohnke" <<a href="mailto:settra%2Bausnog@gmail.com">settra+ausnog@gmail.com</a>> wrote:</p>
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<p class="MsoNormal">That explains a lot.</p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Is there an ETR at all? My upstream isn't passing on any info at all regarding this fault. We simply lost link around 9.40am.</p>
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<p class="MsoNormal">Thanks,</p>
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<p class="MsoNormal">Ben</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">On Mon, May 18, 2015 at 12:55 PM, Mark Currie <<a href="mailto:MCurrie@laserfast.com.au" target="_blank">MCurrie@laserfast.com.au</a>> wrote:</p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have been advised of a Telstra Fibre outage/breakage affecting multiple providers and clients out of Port Melbourne (probably NextDC M1) since earlier today.</p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> </p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Telstra apparently have engineers onsite accessing/repairing the breakage currently.</p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888">Mark Currie</span></p>
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