[AusNOG] Amcom/Telstra service relocation times in Sydney

[Justin Twiss]

Relocations with Amcom here in Perth are simple - they light up the new fibre and you work with the NOC to cutover the routes at your convenience 

That's on fibre - haven't had to do an EoC relocation yet but id imagine that's painful due to Ts involvement. (Pairs available etc)

Ymmv in Sydney but if it's on their own infrastructure it's been painless here...

-JT

Sent from my iPhone

> On 15 May 2015, at 14:03, "paul+ausnog at oxygennetworks.com.au" <paul+ausnog at oxygennetworks.com.au> wrote:
> 
> Pretty much yeah, we have tried to do relocations with Telstra fibre before and it has to be a termination and new order unfortunately, depending on where the existing service is up to in its contract though they may negotiate on the new install costs.
>  
> Regards
> Paul
>  
> From: Zac Barnard [mailto:Zac.Barnard at miga.com.au] 
> Sent: Friday, 15 May 2015 4:01 PM
> To: Paul Julian; ausnog at lists.ausnog.net
> Subject: RE: [AusNOG] Amcom/Telstra service relocation times in Sydney
>  
> Hi Paul,
>  
> Fibre ethernet services – I guess it’s the same timeframe as a new fibre service in Sydney CBD.
>  
> Regards,
> Z.B.
>  
> Zac Barnard
> IT Support Officer
> <image001.jpg>
> P   1800 777 156
> F    1800 839 284
> 
> Level 14, 70 Franklin Street
> Adelaide South Australia 5000
> www.miga.com.au
>  
> The information contained in this email and any file transmitted with it is private, confidential and intended solely for the use of the named recipient(s).  No other person may use, reproduce, disclose or distribute it.  Any personal information it contains must be handled in accordance with the Privacy Act 1988.  If you received this email in error or if you believe this is an unsolicited email, please notify miga immediately and delete the original and any copies.  This email is not guaranteed to be free from defects or interference.
>  
> From: Paul Julian [mailto:paul at oxygennetworks.com.au] 
> Sent: Friday, 15 May 2015 3:26 PM
> To: Zac Barnard; ausnog at lists.ausnog.net
> Subject: RE: [AusNOG] Amcom/Telstra service relocation times in Sydney
>  
> What type of services are you referring to ?
> It will all depend on the service type, for example most Ethernet based services will be a new install and standard install timeframes, which with Telstra are horrid sometimes especially with the amount of MSD’s declared at the moment, there is often no relocation option especially with Telstra, certainly not with fibre anyway.
>  
> Regards
> Paul
>  
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Zac Barnard
> Sent: Friday, 15 May 2015 3:37 PM
> To: ausnog at lists.ausnog.net
> Subject: [AusNOG] Amcom/Telstra service relocation times in Sydney
>  
> Hello Everyone,
>                                    Haven’t been on here for a while J
> Can anyone please share their experience with Amcom in getting services relocated in Sydney. Specifically after what the time was from paperwork submission to service delivery from January 2015 through to April 2015.
> Also if you have service relocation timeframes from Telstra for this same time period that would be most helpful.
>  
> Thanks for your help.
>  
> Regards,
> Z.B.
>  
> Zac Barnard
> IT Support Officer
> <image001.jpg>
> P   1800 777 156
> F    1800 839 284
> 
> Level 14, 70 Franklin Street
> Adelaide South Australia 5000
> www.miga.com.au
>  
> The information contained in this email and any file transmitted with it is private, confidential and intended solely for the use of the named recipient(s).  No other person may use, reproduce, disclose or distribute it.  Any personal information it contains must be handled in accordance with the Privacy Act 1988.  If you received this email in error or if you believe this is an unsolicited email, please notify miga immediately and delete the original and any copies.  This email is not guaranteed to be free from defects or interference.
>  
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