[AusNOG] TPG acquires iiNet

[Bob Woolley]

Sadly I would have to cite the TPG - AAPT takeover.
AAPT was a profitable brand with excellent support and local staffing, but
TPG wanted to make it significantly more profitable by destroying the
customer service.

I fear the same for iiNet :(


- Bob

On 13 March 2015 at 10:20, Nick Stallman <nick at agentpoint.com> wrote:

>  I haven't seen anywhere saying that TPG will change the business at all.
> Why can't they keep iiNet as a premium brand with onshore support?
> Then they'd probably still be able to pass on cost savings to iiNet
> customers due to economy of scale.
>
> Although TPG's support must have improved at some point as when I got NBN
> a month ago they were excellent, ringing me proactively an hour after an
> appointment was missed and checking up afterwards as well.
> Sure its offshore but I could actually understand them which is quite nice.
>
>
> On 13/03/15 09:20, Joseph Goldman wrote:
>
> When does the ACCC step in and consider TPG amassing a monopoly? Are we
> far off?
>
> Also - for a lot of providers this 'could' be good news. TPG are quickly
> having the reputation of diminishing the brands they purchase through cost
> cutting measures. ISP's like iiNet were prided on local support etc, this
> could see a mass of users soon looking for a new ISP with local support, if
> TPG follow their trends.
>
> On 13/03/15 09:11, Andrew Yager wrote:
>
> For those of you who have been living under a rock (like me) you may have
> missed the news... TPG has acquired iiNet for 1.4 billion.
>
>  http://mobile.crn.com.au/Article.aspx?CIID=401594&type=News
>
>  Fun times for the industry with one less big player...
>
>  Andrew
>
> Sent from my mobile device
>
>
>
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> --
> Nick Stallman
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