[AusNOG] MS Exchange issues with Telstra

[Jamie Lovick]

Hi,

It's quite common for call centres in banks, home/corporate Security
providers, insurance companies, etc. It does take a bit of disk, but that's
minimised via using a lower bit rate, in mono, and with a high compression
codec, but the compressed audio files generated can also be archived to
tape over time as well.

I've seen these systems work in one of my previous roles.

Jamie

On 5 March 2015 at 12:14, Mark ZZZ Smith <markzzzsmith at yahoo.com.au> wrote:

> They could do it these days with storage being so cheap, the question is
> whether they would do it. I've never experienced or heard of an
> organisation choosing to record all of the phone calls their staff make
> (actually thinking about it more, it is probably because it is illegal to
> do without making the 'your call may be recorded' announcement first.)
>
> ________________________________
> From: Noel Butler <noel.butler at ausics.net>
> To: ausnog at lists.ausnog.net
> Sent: Thursday, 5 March 2015, 10:44
> Subject: Re: [AusNOG] MS Exchange issues with Telstra
>
>
>
> On 05/03/2015 09:24, Mark ZZZ Smith wrote:
> has the right to monitor the use of its own resources. That being said,
> would enterprises also record all phone calls their staff make and receive
> using company phones including personal ones, violating phone call privacy?.
> Yes. a company pbx system isnt quite smart enough to know the difference
> between official and unofficial calls :)
>
>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>



-- 
Jamie Lovick <-> IT Consultant <-> +614 1479 1681
Doof.org                        -> jalovick at doof.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20150305/d0ffd3dc/attachment.html>