[AusNOG] Zettagrid Sydney Offline

[Robert Hudson]

As a customer, I've received a number of updates from Zettagrid on this
issue overnight and today.

Hardware fails, there may be questions about design and redundancy that
some people may have (almost all of the issues I've seen with them have
been storage related), but in terms of notifying customers of issues and
keeping them updated, it's very hard to criticise Zettagrid.

Regards,

Robert

On 24 June 2015 at 11:11, James Cunningham <jjazza26 at gmail.com> wrote:

> Hi All,
>
> Does anyone have any information on the massive outage that Zettagrid are
> having in Sydney at the moment? No answer from their support phone number,
> and emails are going unanswered.
>
> Apparantly all of their VMs in their Sydney data centre are offline
> because of hardware failure on their SAN.
>
> http://status.zettagrid.com/
>
> We have about 20 customer servers there, and they are all offline, and our
> helpdesk can't handle all the screaming customers we have at the moment.
>
> So much for redundancy....
>
> James
>
>
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