[AusNOG] Procurve POE Switch RTP issues

[Johnathon Brandis]

Evening,

Out of interest, if there is a firewall in path, what is it and if said
firewall does exist, have you toggled the ALG functionality within? I like
a few others thought firewall initially also. Hope your progressing on your
issue.

JB

On Thu, Apr 16, 2015 at 8:42 PM, Karl Auer <kauer at biplane.com.au> wrote:

> On Thu, 2015-04-16 at 20:19 +1000, Joseph Goldman wrote:
> > Given he stated PoE switch I'd imagine the devices are PoE which on all
> > devices i've used means if they've powered on they are in the right
> > port, i.e. PoE IN is only on the correct port.
>
> The ethernet is in the correct port for the reasons you give, but also
> because the phones can initiate calls. The problem is that the call
> consists of silence in both directions, which might be explained by the
> handset at one end not being attached at all or being attached
> incorrectly.
>
> By handset the bit you hold in your hand when talking on the phone. The
> handset is usually connected to the station via a few feet of coiled
> cable plugged into an RJ11 socket. Since these are brand new phones I'm
> suggesting that a mistake may have been made when unboxing them, and the
> RJ11 plug might have been plugged into the ethernet passthru socket, or
> not properly inserted into the handset socket on the station. Or not
> properly inserted into the socket on the handset itself.
>
> It's a long shot, but stranger things have happened, and I have actually
> seen a phone with the handset incorrectly plugged into the passthru.
>
> Regards, K.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Karl Auer (kauer at biplane.com.au)
> http://www.biplane.com.au/kauer
> http://twitter.com/kauer389
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