[AusNOG] AAPT NWB issues VIC

Thu Sep 18 08:52:11 EST 2014

Several QLD NWB ADSL not reconnecting once PPP is lost as of this morning.

Cheers,
Steve

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ross [Eve IT]
Sent: Thursday, 18 September 2014 8:50 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] AAPT NWB issues VIC

Sites going down again and not reconnecting.

On Thu, Sep 18, 2014 at 12:14 AM, Skeeve Stevens <skeeve+ausnog at eintellegonetworks.com<mailto:skeeve+ausnog at eintellegonetworks.com>> wrote:
Ross St...

*Rumour* has it they have decided to shut down Ross St... from the office of Teoh.  Consolidation time.

...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
skeeve at eintellegonetworks.com<mailto:skeeve at eintellegonetworks.com> ; www.eintellegonetworks.com<http://www.eintellegonetworks.com/>

Phone: 1300 239 038; Cell +61 (0)414 753 383<tel:%2B61%20%280%29414%20753%20383> ; skype://skeeve

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[http://eintellegonetworks.com/logos/ein09.png]

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Juniper - Cisco - Cloud - Consulting - IPv4 Brokering

On 17 September 2014 14:19, Ross [Eve IT] <ross at eve-it.net<mailto:ross at eve-it.net>> wrote:
In case someone didn't get it.

Update Notification

AAPT Reference:CA1184448

Location Affected: Nationwide

Event Start Time: 10:15 17/09/2014 AEST

Network Device Impacted: DSL Authentication router located at 30 Ross St, Sydney

Products Impacted:  NWB L2 & NWB L3

Total Number of Services Impacted: TBA

Additional Information: DSL Authentication router fault customers may experience authentication issues, AAPT Engineers reconfigured router restoring services.

Restored: Restored at 12:02 17/09/2014 AEST

AAPT NOC will continue to monitor router for stability. AAPT apologises for any inconvenience this may have caused

Kind Regards.

AAPT Network Operations Centre

On Wed, Sep 17, 2014 at 2:15 PM, Ross [Eve IT] <ross at eve-it.net<mailto:ross at eve-it.net>> wrote:
AAPT confirmed a nationwide outage.
This service has been affected by a nationwide outage impacting authentication but has been already restored.

On Wed, Sep 17, 2014 at 12:39 PM, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
We can confirm, back up!

From: Dalton Peters [mailto:dalton.peters at aapt.com.au<mailto:dalton.peters at aapt.com.au>]
Sent: Wednesday, 17 September 2014 12:27 PM
To: Matt Perkins
Cc: Nathan Brookfield; ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] AAPT NWB issues VIC

Should have restored, please recheck.

Thanks
dalton

On Wed, Sep 17, 2014 at 12:09 PM, Matt Perkins <matt at spectrum.com.au<mailto:matt at spectrum.com.au>> wrote:
Yep us two In qld only at the moment.  frontier has nothing ATM

--
/* Matt Perkins
       Direct 1300 137 379<tel:1300%20137%20379>     Spectrum Networks Ptd. Ltd.
       Office 1300 133 299<tel:1300%20133%20299>     matt at spectrum.com.au<mailto:matt at spectrum.com.au>
       Fax    1300 133 255<tel:1300%20133%20255>     Level 6, 350 George Street Sydney 2000
      SIP 1300137379 at sip.spectrum.com.au<mailto:1300137379 at sip.spectrum.com.au>
       Google Talk MattAPerkins at gmail.com<mailto:MattAPerkins at gmail.com>
       PGP/GNUPG Public Key can be found at  http://pgp.mit.edu
*/

On 17 Sep 2014, at 11:58 am, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
Ok we will open a case on the actual aggregated circuit and let you know.  Anyone here from AAPT want to give this a kick for us?

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 17 Sep 2014, at 11:56 am, "Ross [Eve IT]" <ross at eve-it.net<mailto:ross at eve-it.net>> wrote:
we logged 3 sites so far

CA1184334
CA1184303
CA1184285

On Wed, Sep 17, 2014 at 11:48 AM, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
We can confirm the same issue in Queensland and Victoria but cannot replicate in NSW.  Do you have a case open with them that we can reference Ross? If so we will call them up and advise it appears to be impacting multiple customers.

From: Ross [Eve IT] [mailto:ross at eve-it.net<mailto:ross at eve-it.net>]
Sent: Wednesday, 17 September 2014 11:45 AM
To: Nathan Brookfield; ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] AAPT NWB issues VIC

Just to clarify, not bouncing, sites going down and no auth attempts coming back.

On Wed, Sep 17, 2014 at 11:37 AM, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
Ross,

I have logged in to take a look, we’re not seeing anything unusual in Victoria at all.

Many Thanks,
Nathan

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Ross [Eve IT]
Sent: Wednesday, 17 September 2014 11:31 AM
To: ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: [AusNOG] AAPT NWB issues VIC

Hi all,

Anyone else having multiple sites bouncing in VIC ?

--
Ross.

--
Regards,
Ross Tsolakidis
IT Architect

Eve IT Pty Ltd
http://www.eve-it.net<http://www.eve-it.com.au/>
1300 65 77 75<tel:1300%2065%2077%2075>

--
Regards,
Ross Tsolakidis
IT Architect

Eve IT Pty Ltd
http://www.eve-it.net<http://www.eve-it.com.au/>
1300 65 77 75<tel:1300%2065%2077%2075>

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