[AusNOG] AAPT NWB issues VIC

Thu Sep 18 08:49:51 EST 2014

Sites going down again and not reconnecting.

On Thu, Sep 18, 2014 at 12:14 AM, Skeeve Stevens <
skeeve+ausnog at eintellegonetworks.com> wrote:

> Ross St...
>
> *Rumour* has it they have decided to shut down Ross St... from the office
> of Teoh.  Consolidation time.
>
>
> ...Skeeve
>
> *Skeeve Stevens - *eintellego Networks Pty Ltd
> skeeve at eintellegonetworks.com ; www.eintellegonetworks.com
>
> Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve
>
> facebook.com/eintellegonetworks ;  <http://twitter.com/networkceoau>
> linkedin.com/in/skeeve
>
> twitter.com/theispguy ; blog: www.theispguy.com
>
>
> The Experts Who The Experts Call
> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>
> On 17 September 2014 14:19, Ross [Eve IT] <ross at eve-it.net> wrote:
>
>> In case someone didn't get it.
>>
>> *Update Notification*
>>
>> *AAPT Reference:*CA1184448
>>
>> *Location Affected:* Nationwide
>>
>> *Event Start Time:* 10:15 17/09/2014 AEST
>>
>> *Network Device Impacted:* DSL Authentication router located at 30 Ross
>> St, Sydney
>>
>> *Products Impacted:*  NWB L2 & NWB L3
>>
>> *Total Number of Services Impacted:* TBA
>>
>> *Additional Information:* DSL Authentication router fault customers may
>> experience authentication issues, AAPT Engineers reconfigured router
>> restoring services.
>>
>> *Restored:* Restored at 12:02 17/09/2014 AEST
>>
>> AAPT NOC will continue to monitor router for stability. AAPT apologises
>> for any inconvenience this may have caused
>>
>> Kind Regards.
>>
>> AAPT Network Operations Centre
>>
>> On Wed, Sep 17, 2014 at 2:15 PM, Ross [Eve IT] <ross at eve-it.net> wrote:
>>
>>> AAPT confirmed a nationwide outage.
>>> *This service has been affected by a nationwide outage impacting
>>> authentication but has been already restored.*
>>>
>>>
>>> On Wed, Sep 17, 2014 at 12:39 PM, Nathan Brookfield <
>>> Nathan.Brookfield at simtronic.com.au> wrote:
>>>
>>>>  We can confirm, back up!
>>>>
>>>>
>>>>
>>>> *From:* Dalton Peters [mailto:dalton.peters at aapt.com.au]
>>>> *Sent:* Wednesday, 17 September 2014 12:27 PM
>>>> *To:* Matt Perkins
>>>> *Cc:* Nathan Brookfield; ausnog at ausnog.net
>>>> *Subject:* Re: [AusNOG] AAPT NWB issues VIC
>>>>
>>>>
>>>>
>>>> Should have restored, please recheck.
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> dalton
>>>>
>>>>
>>>>
>>>> On Wed, Sep 17, 2014 at 12:09 PM, Matt Perkins <matt at spectrum.com.au>
>>>> wrote:
>>>>
>>>> Yep us two In qld only at the moment.  frontier has nothing ATM
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> /* Matt Perkins
>>>>
>>>>        Direct 1300 137 379     Spectrum Networks Ptd. Ltd.
>>>>
>>>>        Office 1300 133 299     matt at spectrum.com.au
>>>>
>>>>        Fax    1300 133 255     Level 6, 350 George Street Sydney 2000
>>>>
>>>>       SIP 1300137379 at sip.spectrum.com.au
>>>>
>>>>        Google Talk MattAPerkins at gmail.com
>>>>
>>>>        PGP/GNUPG Public Key can be found at  http://pgp.mit.edu
>>>>
>>>> */
>>>>
>>>>
>>>> On 17 Sep 2014, at 11:58 am, Nathan Brookfield <
>>>> Nathan.Brookfield at simtronic.com.au> wrote:
>>>>
>>>>  Ok we will open a case on the actual aggregated circuit and let you
>>>> know.  Anyone here from AAPT want to give this a kick for us?
>>>>
>>>>
>>>> Nathan Brookfield
>>>>
>>>> Chief Executive Officer
>>>>
>>>>
>>>>
>>>> Simtronic Technologies Pty Ltd
>>>>
>>>> http://www.simtronic.com.au
>>>>
>>>>
>>>> On 17 Sep 2014, at 11:56 am, "Ross [Eve IT]" <ross at eve-it.net> wrote:
>>>>
>>>> we logged 3 sites so far
>>>>
>>>>
>>>>
>>>> CA1184334
>>>>
>>>> CA1184303
>>>>
>>>> CA1184285
>>>>
>>>>
>>>>
>>>> On Wed, Sep 17, 2014 at 11:48 AM, Nathan Brookfield <
>>>> Nathan.Brookfield at simtronic.com.au> wrote:
>>>>
>>>> We can confirm the same issue in Queensland and Victoria but cannot
>>>> replicate in NSW.  Do you have a case open with them that we can reference
>>>> Ross? If so we will call them up and advise it appears to be impacting
>>>> multiple customers.
>>>>
>>>>
>>>>
>>>> *From:* Ross [Eve IT] [mailto:ross at eve-it.net]
>>>> *Sent:* Wednesday, 17 September 2014 11:45 AM
>>>> *To:* Nathan Brookfield; ausnog at ausnog.net
>>>> *Subject:* Re: [AusNOG] AAPT NWB issues VIC
>>>>
>>>>
>>>>
>>>> Just to clarify, not bouncing, sites going down and no auth attempts
>>>> coming back.
>>>>
>>>>
>>>>
>>>> On Wed, Sep 17, 2014 at 11:37 AM, Nathan Brookfield <
>>>> Nathan.Brookfield at simtronic.com.au> wrote:
>>>>
>>>> Ross,
>>>>
>>>>
>>>>
>>>> I have logged in to take a look, we’re not seeing anything unusual in
>>>> Victoria at all.
>>>>
>>>>
>>>>
>>>> Many Thanks,
>>>>
>>>> Nathan
>>>>
>>>>
>>>>
>>>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Ross
>>>> [Eve IT]
>>>> *Sent:* Wednesday, 17 September 2014 11:31 AM
>>>> *To:* ausnog at ausnog.net
>>>> *Subject:* [AusNOG] AAPT NWB issues VIC
>>>>
>>>>
>>>>
>>>> Hi all,
>>>>
>>>>
>>>>
>>>> Anyone else having multiple sites bouncing in VIC ?
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Ross.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Regards,
>>>>
>>>> Ross Tsolakidis
>>>> IT Architect
>>>>
>>>> *Eve IT Pty Ltd*
>>>>
>>>> http://www.eve-it.net <http://www.eve-it.com.au/>
>>>>
>>>> *1300 65 77 75 <1300%2065%2077%2075>*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Regards,
>>>>
>>>> Ross Tsolakidis
>>>> IT Architect
>>>>
>>>> *Eve IT Pty Ltd*
>>>>
>>>> http://www.eve-it.net <http://www.eve-it.com.au/>
>>>>
>>>> *1300 65 77 75 <1300%2065%2077%2075>*
>>>>
>>>>
>>>>
>>>>
>>>>
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