[AusNOG] Am I being unreasonable.... MelbourneIT

[Mark Andrews]

In message <5406993D.6000904 at vapourforge.com>, Jake Anderson writes:
> On 03/09/14 13:08, Chard, Alex (REA-SYD) wrote:
> >
> > Seems to me the correct way to solve this issue would be to charge a 
> > (small) fee for the DNS hosting.
> >
> > That way, customers will be aware that they have a DNS zone on your 
> > DNS servers (via their bill), and have some incentive to clean up if 
> > they delegate away.
> >
> > If you do end up with zones that are not delegated to your DNS 
> > servers… doesn’t matter, you’re being paid to host them.
> >
> > To the actual issue here… can you tell the DNS host that you wish to 
> > use them as a secondary/tertiary DNS host until your migration is 
> > complete?
> >
> > From what I’ve seen, MelbourneIt have gone downhill over the last few 
> > years. We have almost entirely migrated away from their registrar 
> > services since they sold their corporate arm to CSC because of poor 
> > service.
> >
> > --Alex Chard
> >
> >
> I was moving registration and dns hosting to ventra. They didn't have 
> the ability for me to set up the dns hosting before the domain transfer 
> went through.
> So I had to do the transfer, then wait by my email account and when the 
> email came in quick like a bunny set all the DNS up again.
> Rather a large fail from an otherwise decent company I felt.
> 
> Is DNS hosting such a load that giving away a week of it free during the 
> transfer process is going to break the bank?

No.  And why would you say it would be "free"?  You would be paying them
to host the DNS zones.

-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: marka at isc.org