[AusNOG] Am I being unreasonable.... MelbourneIT

[Jake Anderson]

On 03/09/14 13:08, Chard, Alex (REA-SYD) wrote:
>
> Seems to me the correct way to solve this issue would be to charge a 
> (small) fee for the DNS hosting.
>
> That way, customers will be aware that they have a DNS zone on your 
> DNS servers (via their bill), and have some incentive to clean up if 
> they delegate away.
>
> If you do end up with zones that are not delegated to your DNS 
> servers… doesn’t matter, you’re being paid to host them.
>
> To the actual issue here… can you tell the DNS host that you wish to 
> use them as a secondary/tertiary DNS host until your migration is 
> complete?
>
> From what I’ve seen, MelbourneIt have gone downhill over the last few 
> years. We have almost entirely migrated away from their registrar 
> services since they sold their corporate arm to CSC because of poor 
> service.
>
> --Alex Chard
>
>
I was moving registration and dns hosting to ventra. They didn't have 
the ability for me to set up the dns hosting before the domain transfer 
went through.
So I had to do the transfer, then wait by my email account and when the 
email came in quick like a bunny set all the DNS up again.
Rather a large fail from an otherwise decent company I felt.

Is DNS hosting such a load that giving away a week of it free during the 
transfer process is going to break the bank?
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