[AusNOG] Am I being unreasonable.... MelbourneIT

Wed Sep 3 10:16:36 EST 2014

VentraIP do similar.  As soon as you click custom name servers on their
platform they drop your zone file which makes it very hard to move away
from their DNS product as a lot of providers ignore the TTL (such as
Telstra it seems) and you could have a non working domain for a while.

I asked them about transferring the registration/domain away and they also
said as soon as they detected the domain was gone they would drop the zone
from their servers so it might be even harder to move away from VentraIP
than MelbourneIT :(

(This was all confirmed by their support team)

On Wed, Sep 3, 2014 at 10:12 AM, Alex Samad - Yieldbroker <
Alex.Samad at yieldbroker.com> wrote:

>  I’m about to find out !
>
>
>
> From Jospeh another email
>
> “
>
> Yikes thats harsh.
>
>
>
> See if you can set your TTL's down real low for the important records (A,
> MX etc) wait a day or 2 then do it - at least hopefully then the world is
> aware of low TTL and the time from them removing from their NS's to servers
> checking your new ones should be quick.
>
> “
>
>
>
> Don’t think that will work, if the ttl for the A record is small, that
> means it has to re check, so depending on the TTL for the NS and SOA it
> will either cache the NS … which means back to melbourneIT.  If it has to
> go back to the root servers, that depends on the time it take to update the
> glue records on the root servers.
>
>
>
> Might actually be better to raise my TTL for my A records, they are not
> changing… But that doesn’t help with reboot’s refreshes..
>
>
>
> It seems to me to be a pretty shitty thing to do.
>
>
>
> A
>
>
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Damien
> Gardner Jnr
> *Sent:* Wednesday, 3 September 2014 10:07 AM
> *To:* Joseph Goldman
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Am I being unreasonable.... MelbourneIT
>
>
>
> Transfer to another registrar, THEN redelegate? Or do they delete when
> they receive the outbound transfer request as well?
>
>
>
> On 3 September 2014 09:54, Joseph Goldman <joe at apcs.com.au> wrote:
>
> Yikes thats harsh.
>
> See if you can set your TTL's down real low for the important records (A,
> MX etc) wait a day or 2 then do it - at least hopefully then the world is
> aware of low TTL and the time from them removing from their NS's to servers
> checking your new ones should be quick.
>
>
>
> On 03/09/14 09:50, Alex Samad - Yieldbroker wrote:
>
> Yep that was my thought.
>
> So I have setup my master DNS, setup my secondary, tested against their NS.
>
> Went to the Melbourne IT site.
> Went to re delegate... then it says you can't, you have to un manage it
> from MelbourneIT and it has to be done first.
>
> Basically it deletes it from their NS servers, happens almost immediately,
> I checked against their NS servers.
>
> I have a few domains that I am looking at moving over... So this is going
> to be a painful task.
>
> Alex
>
> -----Original Message-----
> From: Jonathan Thorpe [mailto:jthorpe at Conexim.com.au]
> Sent: Wednesday, 3 September 2014 9:43 AM
> To: Alex Samad - Yieldbroker; ausnog at lists.ausnog.net
> Subject: RE: Am I being unreasonable.... MelbourneIT
>
> Hi Alex,
>
> That doesn't sound right to me.
>
> The domain delegation and authoritative DNS are usually handled
> independently.
>
> It should be a matter of:
> 1. Set up the DNS records on the new service.
> 2. Re-delegate the domain to the new nameservers.
>
> If you've set up new nameservers with new records already, then you should
> be able to login to the Melbourne IT management console and perform the
> re-delegation yourself.
>
> Once this is done, allow 24-48 hours for the change to propagate (this will
> depend on the TTLs), then cancel the DNS service.
>
> Kind Regards,
> Jonathan Thorpe
>
> --
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> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Alex
> Samad - Yieldbroker
> Sent: Wednesday, 3 September 2014 9:34 AM
> To: ausnog at lists.ausnog.net
> Subject: [AusNOG] Am I being unreasonable.... MelbourneIT
>
> Hi
>
> So I have decided to move my zone from Melbourne IT.
>
> But there is a hitch, seems like Melbourne IT will delete my zone off
> their NS
> before they start the root re delegation.
>
> Just spent a 10-15 min talking to their support (24x7), which is really
> only 10-5.
>
> I remember before, you just went to a web site with your zone key made
> the NS changes and off you go. Takes 24-48 hours for it to propagate
> depending on TTL's.  Now that function seems to be with the registrars and
> Melbourne IT don't want to play nice.
>
> Seems to be like they are just making it hard to move off melbIT...
>
> A
>
>
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>
>
> --
>
> Damien Gardner Jnr
> VK2TDG. Dip EE. GradIEAust
> rendrag at rendrag.net -  http://www.rendrag.net/
> --
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