[AusNOG] Am I being unreasonable.... MelbourneIT

Joseph Goldman joe at apcs.com.au
Wed Sep 3 09:54:43 EST 2014


Yikes thats harsh.

See if you can set your TTL's down real low for the important records 
(A, MX etc) wait a day or 2 then do it - at least hopefully then the 
world is aware of low TTL and the time from them removing from their 
NS's to servers checking your new ones should be quick.

On 03/09/14 09:50, Alex Samad - Yieldbroker wrote:
> Yep that was my thought.
>
> So I have setup my master DNS, setup my secondary, tested against their NS.
>
> Went to the Melbourne IT site.
> Went to re delegate... then it says you can't, you have to un manage it from MelbourneIT and it has to be done first.
>
> Basically it deletes it from their NS servers, happens almost immediately, I checked against their NS servers.
>
> I have a few domains that I am looking at moving over... So this is going to be a painful task.
>
> Alex
>
>> -----Original Message-----
>> From: Jonathan Thorpe [mailto:jthorpe at Conexim.com.au]
>> Sent: Wednesday, 3 September 2014 9:43 AM
>> To: Alex Samad - Yieldbroker; ausnog at lists.ausnog.net
>> Subject: RE: Am I being unreasonable.... MelbourneIT
>>
>> Hi Alex,
>>
>> That doesn't sound right to me.
>>
>> The domain delegation and authoritative DNS are usually handled
>> independently.
>>
>> It should be a matter of:
>> 1. Set up the DNS records on the new service.
>> 2. Re-delegate the domain to the new nameservers.
>>
>> If you've set up new nameservers with new records already, then you should
>> be able to login to the Melbourne IT management console and perform the
>> re-delegation yourself.
>>
>> Once this is done, allow 24-48 hours for the change to propagate (this will
>> depend on the TTLs), then cancel the DNS service.
>>
>> Kind Regards,
>> Jonathan Thorpe
>>
>> --
>> Conexim Australia Pty. Limited | www.conexim.com.au
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>>
>>
>> -----Original Message-----
>> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Alex
>> Samad - Yieldbroker
>> Sent: Wednesday, 3 September 2014 9:34 AM
>> To: ausnog at lists.ausnog.net
>> Subject: [AusNOG] Am I being unreasonable.... MelbourneIT
>>
>> Hi
>>
>> So I have decided to move my zone from Melbourne IT.
>>
>> But there is a hitch, seems like Melbourne IT will delete my zone off their NS
>> before they start the root re delegation.
>>
>> Just spent a 10-15 min talking to their support (24x7), which is really only 10-5.
>>
>> I remember before, you just went to a web site with your zone key made
>> the NS changes and off you go. Takes 24-48 hours for it to propagate
>> depending on TTL's.  Now that function seems to be with the registrars and
>> Melbourne IT don't want to play nice.
>>
>> Seems to be like they are just making it hard to move off melbIT...
>>
>> A
>>
>>
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