[AusNOG] Am I being unreasonable.... MelbourneIT

[Jonathan Thorpe]

Hi Alex,

That doesn't sound right to me.

The domain delegation and authoritative DNS are usually handled independently.

It should be a matter of:
1. Set up the DNS records on the new service.
2. Re-delegate the domain to the new nameservers.

If you've set up new nameservers with new records already, then you should be able to login to the Melbourne IT management console and perform the re-delegation yourself.

Once this is done, allow 24-48 hours for the change to propagate (this will depend on the TTLs), then cancel the DNS service.

Kind Regards,
Jonathan Thorpe

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-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Alex Samad - Yieldbroker
Sent: Wednesday, 3 September 2014 9:34 AM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] Am I being unreasonable.... MelbourneIT

Hi

So I have decided to move my zone from Melbourne IT.

But there is a hitch, seems like Melbourne IT will delete my zone off their NS before they start the root re delegation.

Just spent a 10-15 min talking to their support (24x7), which is really only 10-5.

I remember before, you just went to a web site with your zone key made the NS changes and off you go. Takes 24-48 hours for it to propagate depending on TTL's.  Now that function seems to be with the registrars and Melbourne IT don't want to play nice.

Seems to be like they are just making it hard to move off melbIT... 

A


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