[AusNOG] Anyone from tpp on list?

James Hodgkinson yaleman at ricetek.net
Wed Sep 3 09:31:02 EST 2014


Y'know, I think someone may have gone out of their way to read the original
post wrong...

"After about 6PM TPP support goes offshore to India, in my personal opinion
they are about as useless as a book with no pages, all looks no content!"

I interpreted it as "the team IN India sucks" rather than "they suck
because they're Indian"...

Just my $0.02. Have a nice day :)

James


On 3 September 2014 09:12, ANSA SERVERS <info at ausnetservers.net.au> wrote:

>  I am sure there are companies out there that have good offshore call
> centres Jarred however, our big telcos are not one of them as i am all sure
> we would agree on
>
>  Regards,
>
>
>
> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  Aus
> Net Servers Australia Pty Ltd
>
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>
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> On 3 Sep 2014, at 9:09 am, "Jared Hirst" <
> jared.hirst at serversaustralia.com.au> wrote:
>
>    I agree, and I even also said this, many many people run successful
> ones. I guess the broad statement of you comments is what led to
> mis-interpretation.
>
>
> On Wed, Sep 3, 2014 at 9:03 AM, ANSA SERVERS <info at ausnetservers.net.au>
> wrote:
>
>>  Ouch thats harsh but so true Noel, pretty much took what i was thinking
>> and put it out there.
>>
>>  But ill say again that its not the supports staffs fault its the
>> company directors and managers. These offshore CSR's dont deserve to get
>> abused by us Aussies because they are ill equipped and not correctly
>> trained to carry out what we expect / want. If i was un their shoes id just
>> hang up on an abusive call
>>
>>
>>  Regards,
>>
>>
>>
>> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>> Pty Ltd
>> Management Department  |  Small Business Hosting Sales & Services  |  Aus
>> Net Servers Australia Pty Ltd
>>
>> P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>>  W  www.ausnetservers.net.au
>>
>> ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For
>> Dedicated Hosting Solutions For Small Business Since 2007
>>
>> On 2 Sep 2014, at 2:47 pm, "Noel Butler" <noel.butler at ausics.net> wrote:
>>
>>  On 01/09/2014 20:49, Jared Hirst wrote:
>>
>> That's not true at all. And your so out of line if you think that way.
>>
>>
>> That is true I'm afraid, anything support relayed I've dealt with
>> offshored to that part of the world is close to useful as tits on a bull
>> and I think its pathetic you play the race card on anyone who thinks that
>> way, experience says it all, you dsiagree ahhh yes but we all know why,
>> because your the one not hiring aussie staff and sending aussie jobs to
>>  offshore (and I'm not singling out just India here, I'm referring to
>> anywhere  offshore)
>>
>> It's people like you with your shitty attitude that turn people away from
>> using or giving other countries a go.
>>
>>
>>
>> Bullshit, its un Australian to give aussie jobs away to cheap labour
>> states.
>>
>>   <blocked.gif>
>>
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