<div dir="ltr">Y'know, I think someone may have gone out of their way to read the original post wrong...<div><br></div><div>"<span style="font-family:arial,sans-serif;font-size:13px">After about 6PM TPP support goes offshore to India, in my personal opinion they are about as useless as a book with no pages, all looks no content!"</span></div>
<div><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div><font face="arial, sans-serif">I interpreted it as "the team IN India sucks" rather than "they suck because they're Indian"...</font></div>
<div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif">Just my $0.02. Have a nice day :)</font></div><div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif">James</font></div>
</div><div class="gmail_extra"><br><br><div class="gmail_quote">On 3 September 2014 09:12, ANSA SERVERS <span dir="ltr"><<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div>I am sure there are companies out there that have good offshore call centres Jarred however, our big telcos are not one of them as i am all sure we would agree on</div><div class="">
<div><br>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Regards,</span></p>
</div>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)"> </span></p>
</div>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span></p>
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<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)">P <a href="tel:1300%20933%20038" target="_blank">1300 933
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On 3 Sep 2014, at 9:09 am, "Jared Hirst" <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<br>
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<blockquote type="cite">
<div>
<div dir="ltr">
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;color:#000000">
I agree, and I even also said this, many many people run successful ones. I guess the broad statement of you comments is what led to mis-interpretation.</div>
<font face="yw-38d9caf855b5e04dc775b39cc0ede35018e8528d-417a57fb494f5bb2b89b2051f92be7a2--o"></font></div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Wed, Sep 3, 2014 at 9:03 AM, ANSA SERVERS <span dir="ltr">
<<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div>Ouch thats harsh but so true Noel, pretty much took what i was thinking and put it out there.</div>
<div><br>
</div>
<div>But ill say again that its not the supports staffs fault its the company directors and managers. These offshore CSR's dont deserve to get abused by us Aussies because they are ill equipped and not correctly trained to carry out what we expect / want. If
i was un their shoes id just hang up on an abusive call
<div><br>
<br>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Regards,</span></p>
</div>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)"> </span></p>
</div>
<div>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span></p>
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<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)">P <a href="tel:1300%20933%20038" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" target="_blank">0428 028 091</a> | E <a href="mailto:mmatters@ausnetservers.net.au" target="_blank">mmatters@ausnetservers.net.au</a><span> </span>|
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<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)">ABN <a href="tel:25%20162%20013%20194" target="_blank">25 162 013 194</a> | ACN <span><a href="tel:162%20013%20194" target="_blank">162 013 194</a> | </span>ARBN
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<div><br>
On 2 Sep 2014, at 2:47 pm, "Noel Butler" <<a href="mailto:noel.butler@ausics.net" target="_blank">noel.butler@ausics.net</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div><span>On 01/09/2014 20:49, Jared Hirst wrote:</span><br>
<span></span><br>
<blockquote type="cite"><span>That's not true at all. And your so out of line if you think that way.</span><br>
</blockquote>
<span></span><br>
<span>That is true I'm afraid, anything support relayed I've dealt with offshored to that part of the world is close to useful as tits on a bull and I think its pathetic you play the race card on anyone who thinks that way, experience says it all, you dsiagree
ahhh yes but we all know why, because your the one not hiring aussie staff and sending aussie jobs to offshore (and I'm not singling out just India here, I'm referring to anywhere offshore)</span><br>
<span></span><br>
<blockquote type="cite"><span>It's people like you with your shitty attitude that turn people away from using or giving other countries a go.</span><br>
</blockquote>
<span></span><br>
<span></span><br>
<span>Bullshit, its un Australian to give aussie jobs away to cheap labour states.</span><br>
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</blockquote>
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