[AusNOG] TPG Peering

[Chris Ricks]

If the issue is due to port congestion, other members of the IX should be seeing the same problem shouldn't they? Is anyone else complaining 



----- Original Message -----

From: "Jared Hirst" <jared.hirst at serversaustralia.com.au> 
To: "Nathan Sullivan" <nathan at nightsys.net> 
Cc: ausnog at lists.ausnog.net 
Sent: Wednesday, 22 October, 2014 11:22:21 AM 
Subject: Re: [AusNOG] TPG Peering 

Yeah we are doing that with some traffic, but for gamers this is not ideal. 

On Wed, Oct 22, 2014 at 11:21 AM, Nathan Sullivan < nathan at nightsys.net > wrote: 



Being you said its 500Mbit of traffic from You -> TPG, and you can probably control which IX fabric to feed it into, can you just feed it into another state where TPG isnt so congested...? Obviously far from ideal.... but 20~ms of latency is probably more preferably than link congestion... yea? 

On Wed, Oct 22, 2014 at 9:47 AM, Jared Hirst < jared.hirst at serversaustralia.com.au > wrote: 

<blockquote>

Yeah the issue is that there is a multi level of complaints flooding in, sure we can route around it to say Vocus or someone BUT they would then try and just push it back through their PIPE peering to TPG.... so I am paying for it to go via a transit provider to only have it sent back into the PIPE peering. 

I am sure we can make some communities and traffic magic happen, but that's all pointless when I am paying TPG for their PIPE peering port? So why should I be penalised by them having a congested port when I am paying to send them traffic anyway? 

Regardless of the costs here, I just need to get the issues resolved, I have so many complaints and customers are generally un-happy, they simply blame us for everything. 

On Wed, Oct 22, 2014 at 10:43 AM, Joseph Goldman < joe at apcs.com.au > wrote: 

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<blockquote>
What's even more interesting is that Jared wants to resolve a problem for - who exactly ? Does it end up being that he's a content provider and thus the eyeballs in question (gaming or otherwise) are worth $$ to him ? In which case the discussion heads in a particular direction. Or are the users in question not actually his users (they're TPG's) and at which point why would you care (business wise - I understand why everyone cares from a good 'net perspective). Isn't this the marketplace at work ? 



The answers to whose customers...everyones, really. 

You have the EU -> ISP arrangement, the EU -> Content Owner arrangement, and Content Owner -> Content Hoster [SAU in this case]. 


The EU would get the blame game from ISP to Content Owner, Content Owner would receive the complaint and likely forward to Content Hoster, Content Hoster has identified the problem as a TPG ingress point, something he has no control over, so has no choice but to blame it back to TPG. 

To his credit, he is actually trying to resolve the issue directly to stop the viscous cycle of blame. 

It's a hard spot to be in. 

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