[AusNOG] TPG NOC CONTACT

Sun Nov 9 10:58:28 EST 2014

Yes that was my point, and also that ausnog is not a place for single user
support. Seems another ticket but the same operator has been opened for a
TPG 'issue' and hasn't even contacted front line support yet :(

Thank you also Noel for your comments. My grow up was due to the slander
and bashing towards human beings. I guess some of you don't have feelings
:-) I like different opinions and thoughts, but in a non bashing or
slandering way would be nice!

Have a great day!

On Sunday, November 9, 2014, Skeeve Stevens <
skeeve+ausnog at eintellegonetworks.com> wrote:

> I very much agree with Jared.
>
> Shit CSR's are everywhere, including Australia.  It is about how they are
> trained and how much money you spend finding the right people.
>
>
> ...Skeeve
>
> *Skeeve Stevens - *eintellego Networks Pty Ltd
> skeeve at eintellegonetworks.com
> <javascript:_e(%7B%7D,'cvml','skeeve at eintellegonetworks.com');> ;
> www.eintellegonetworks.com
>
> Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve
>
> facebook.com/eintellegonetworks ;  <http://twitter.com/networkceoau>
> linkedin.com/in/skeeve
>
> twitter.com/theispguy ; blog: www.theispguy.com
>
>
> The Experts Who The Experts Call
> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>
> On 8 November 2014 20:50, Jared Hirst <jared.hirst at serversaustralia.com.au
> <javascript:_e(%7B%7D,'cvml','jared.hirst at serversaustralia.com.au');>>
> wrote:
>
>> Oh wow..... You are truly un believable to have this attitude mate. This
>> is not what this list is for. This is a network operations list, not a list
>> for your 'buddy' to get help sending emails.
>>
>> It's also no place for this profanity and attitude.
>>
>> Most, if not all successful players in this market have some form of
>> level 1 offshore, not always due to cost savings, but sometimes. And the
>> reason for this is to help offer a cheaper service.
>>
>> Regardless of all the above, these people are human beings like you and
>> I, not pieces of crap as you seem to think.
>>
>> They offshore people can be useless IF the training is useless, but that
>> same issue happens here in AU, so your stereotype is wrong.
>>
>> Sorry ausnog that you had to see this ridiculous attitude from one of the
>> members!
>>
>> On Saturday, November 8, 2014, ANSA SERVERS <info at ausnetservers.net.au
>> <javascript:_e(%7B%7D,'cvml','info at ausnetservers.net.au');>> wrote:
>>
>>>  I shouldn’t need to contact them if they didn’t screw with shit so no
>>> jarred I wont stop “slamming” them just because you and your other chums
>>> are tight asses and wont pay Australians  who are COMPATANT at what they do
>>> and are worth  the money they deserve don’t blame me!
>>>
>>>
>>>
>>> If you carnt help me don’t bother emailing me SIMPLE!, I got no time for
>>> games
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>>> Pty Ltd
>>> Management Department  |  Small Business Hosting Sales & Services  |
>>>  Aus Net Servers Australia Pty Ltd
>>>
>>> P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>>>  W  www.ausnetservers.net.au
>>>
>>> ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For
>>> Dedicated Hosting Solutions For Small Business Since 2007
>>>
>>>
>>>
>>> *From:* Jared Hirst [mailto:jared.hirst at serversaustralia.com.au]
>>> *Sent:* Saturday, 8 November 2014 8:34 PM
>>> *To:* ANSA SERVERS
>>> *Cc:* ausnog at lists.ausnog.net
>>> *Subject:* Re: [AusNOG] TPG NOC CONTACT
>>>
>>>
>>>
>>> Wow... Just wow. I suggest you clean that attitude up otherwise they
>>> certainly won't help you.
>>>
>>>
>>>
>>> I have been through this with you before, stop slamming offshore or out
>>> of AU call centres!
>>>
>>> On Saturday, November 8, 2014, ANSA SERVERS <info at ausnetservers.net.au>
>>> wrote:
>>>
>>>  Done that already, they are as useless as too tits on a bull!, typical
>>> offshore call centre operators they have no logic or creative thinking… I
>>> guess you get what you pay for
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>>> Pty Ltd
>>> Management Department  |  Small Business Hosting Sales & Services  |
>>>  Aus Net Servers Australia Pty Ltd
>>>
>>> P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>>>  W  www.ausnetservers.net.au
>>>
>>> ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For
>>> Dedicated Hosting Solutions For Small Business Since 2007
>>>
>>>
>>>
>>> *From:* Jared Hirst [mailto:jared.hirst at serversaustralia.com.au]
>>> *Sent:* Saturday, 8 November 2014 6:36 PM
>>> *To:* ANSA SERVERS
>>> *Cc:* ausnog at lists.ausnog.net
>>> *Subject:* Re: [AusNOG] TPG NOC CONTACT
>>>
>>>
>>>
>>> You should have that user contact the TPG help desk. Not sure that it's
>>> really a network operations centre issue.
>>>
>>> On Saturday, November 8, 2014, ANSA SERVERS <info at ausnetservers.net.au>
>>> wrote:
>>>
>>>  Hi Noggers,
>>>
>>>
>>>
>>> I have a client that has issues with sending mail through the tog mail
>>> servers keeps getting bounced or marked as spam can someone contact me off
>>> list
>>>
>>> Regards,
>>>
>>>
>>>
>>> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>>> Pty Ltd
>>> Management Department  |  Small Business Hosting Sales & Services  |
>>>  Aus Net Servers Australia Pty Ltd
>>>
>>> P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>>>  W  www.ausnetservers.net.au
>>>
>>> ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For
>>> Dedicated Hosting Solutions For Small Business Since 2007
>>>
>>> [image: LinkedIn]
>>> <http://www.linkedin.com/company/aus-net-servers-australia>[image:
>>> Twitter] <http://www.twitter.com/ansaservers>The information
>>> transmitted in this e-mail is for the exclusive use of the intended
>>> addressee and may contain confidential and/or privileged material. Any
>>> review, re-transmission, dissemination or other use of it, or the taking of
>>> any action in reliance upon this information by persons and/or entities
>>> other than the intended recipient is prohibited. If you received this in
>>> error, please inform the sender and/or addressee immediately and delete the
>>> material. If you have been sent this email and it is not addressed to you
>>> please forward the email as is to hostmaster at ausnetservers.net.au and
>>> delete all local and inta-local copies including backups from your system.
>>> E-mails may not be secure, may contain computer viruses and may be
>>> corrupted in transmission. Please carefully check this e-mail (and any
>>> attachment) accordingly. No warranties are given and no liability is
>>> accepted for any loss or damage caused by such matters. This email has been
>>> scanned before transmission with business grade antivirus and antispam
>>> software but as mentioned above no warranties can be given that the email
>>> has not been contaminated after transmission.
>>>
>>>
>>>
>>> --
>>>      Jared Hirst Chief Executive Officer
>>>
>>> Office Address: 2/2 Teamster Close, Tuggerah NSW 2259
>>> Postal Address: PO Box 3187, Tuggerah NSW 2259
>>> Phone: +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch:
>>> +61 2 8115 8888
>>> Web: www.serversaustralia.com.au
>>>
>>> [image: Servers Australia - Logo] <http://serversaustralia.com.au/>
>>>  How are we doing?
>>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform> please
>>> click here to tell Servers Australia - We‘re listening
>>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform>
>>>
>>> [image: Find Us on Facebook] <http://www.facebook.com/ServersAustralia> [image:
>>> Follow us on Twitter] <http://twitter.com/serversau> [image: Follow us
>>> on Google] <https://plus.google.com/112681060777876559914>
>>>
>>> *Notice:* This message may contain private and confidential information
>>> intended only for the recipients. If you have received this message in
>>> error please delete immediately and notify the sender, as any distribution
>>> or reproduction of this message is prohibited. The views & opinions
>>> expressed in this e-mail are NOT necessarily those of Servers Australia
>>>
>>> Please consider the environment before printing this email - every year
>>> we are losing 40 million acres of oxygen producing forests through logging
>>> and land clearing.
>>>
>>>
>>>
>>> [image: LinkedIn]
>>> <http://www.linkedin.com/company/aus-net-servers-australia>[image:
>>> Twitter] <http://www.twitter.com/ansaservers>The information
>>> transmitted in this e-mail is for the exclusive use of the intended
>>> addressee and may contain confidential and/or privileged material. Any
>>> review, re-transmission, dissemination or other use of it, or the taking of
>>> any action in reliance upon this information by persons and/or entities
>>> other than the intended recipient is prohibited. If you received this in
>>> error, please inform the sender and/or addressee immediately and delete the
>>> material. If you have been sent this email and it is not addressed to you
>>> please forward the email as is to hostmaster at ausnetservers.net.au and
>>> delete all local and inta-local copies including backups from your system.
>>> E-mails may not be secure, may contain computer viruses and may be
>>> corrupted in transmission. Please carefully check this e-mail (and any
>>> attachment) accordingly. No warranties are given and no liability is
>>> accepted for any loss or damage caused by such matters. This email has been
>>> scanned before transmission with business grade antivirus and antispam
>>> software but as mentioned above no warranties can be given that the email
>>> has not been contaminated after transmission.
>>>
>>>
>>>
>>> --
>>>      Jared Hirst Chief Executive Officer
>>>
>>> Office Address: 2/2 Teamster Close, Tuggerah NSW 2259
>>> Postal Address: PO Box 3187, Tuggerah NSW 2259
>>> Phone: +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch:
>>> +61 2 8115 8888
>>> Web: www.serversaustralia.com.au
>>>
>>> [image: Servers Australia - Logo] <http://serversaustralia.com.au/>
>>>
>>>
>>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform>
>>>  How are we doing?
>>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform> please
>>> click here to tell Servers Australia - We‘re listening
>>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform>
>>>
>>> [image: Find Us on Facebook] <http://www.facebook.com/ServersAustralia> [image:
>>> Follow us on Twitter] <http://twitter.com/serversau> [image: Follow us
>>> on Google] <https://plus.google.com/112681060777876559914>
>>>
>>> *Notice:* This message may contain private and confidential information
>>> intended only for the recipients. If you have received this message in
>>> error please delete immediately and notify the sender, as any distribution
>>> or reproduction of this message is prohibited. The views & opinions
>>> expressed in this e-mail are NOT necessarily those of Servers Australia
>>>
>>> Please consider the environment before printing this email - every year
>>> we are losing 40 million acres of oxygen producing forests through logging
>>> and land clearing.
>>>
>>>
>>>  [image: LinkedIn]
>>> <http://www.linkedin.com/company/aus-net-servers-australia>[image:
>>> Twitter] <http://www.twitter.com/ansaservers>The information
>>> transmitted in this e-mail is for the exclusive use of the intended
>>> addressee and may contain confidential and/or privileged material. Any
>>> review, re-transmission, dissemination or other use of it, or the taking of
>>> any action in reliance upon this information by persons and/or entities
>>> other than the intended recipient is prohibited. If you received this in
>>> error, please inform the sender and/or addressee immediately and delete the
>>> material. If you have been sent this email and it is not addressed to you
>>> please forward the email as is to hostmaster at ausnetservers.net.au and
>>> delete all local and inta-local copies including backups from your system.
>>> E-mails may not be secure, may contain computer viruses and may be
>>> corrupted in transmission. Please carefully check this e-mail (and any
>>> attachment) accordingly. No warranties are given and no liability is
>>> accepted for any loss or damage caused by such matters. This email has been
>>> scanned before transmission with business grade antivirus and antispam
>>> software but as mentioned above no warranties can be given that the email
>>> has not been contaminated after transmission.
>>>
>>
>>
>> --
>> Jared HirstChief Executive Officer
>>
>> Office Address: 2/2 Teamster Close, Tuggerah NSW 2259
>> Postal Address: PO Box 3187, Tuggerah NSW 2259
>> Phone: +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61
>> 2 8115 8888
>> Web: www.serversaustralia.com.au
>> [image: Servers Australia - Logo] <http://serversaustralia.com.au/>How
>> are we doing?please click here to tell Servers Australia - We‘re
>> listening
>> <https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform>[image:
>> Find Us on Facebook] <http://www.facebook.com/ServersAustralia> [image:
>> Follow us on Twitter] <http://twitter.com/serversau> [image: Follow us
>> on Google] <https://plus.google.com/112681060777876559914>
>>
>> *Notice:* This message may contain private and confidential information
>> intended only for the recipients. If you have received this message in
>> error please delete immediately and notify the sender, as any distribution
>> or reproduction of this message is prohibited. The views & opinions
>> expressed in this e-mail are NOT necessarily those of Servers Australia
>>
>> Please consider the environment before printing this email - every year
>> we are losing 40 million acres of oxygen producing forests through logging
>> and land clearing.
>>
>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> <javascript:_e(%7B%7D,'cvml','AusNOG at lists.ausnog.net');>
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>

-- 
Jared HirstChief Executive Officer

Office Address: 2/2 Teamster Close, Tuggerah NSW 2259
Postal Address: PO Box 3187, Tuggerah NSW 2259
Phone: +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2
8115 8888
Web: www.serversaustralia.com.au
[image: Servers Australia - Logo] <http://serversaustralia.com.au/>How are
we doing?please click here to tell Servers Australia - We‘re listening
<https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform>[image:
Find Us on Facebook] <http://www.facebook.com/ServersAustralia> [image:
Follow us on Twitter] <http://twitter.com/serversau> [image: Follow us on
Google] <https://plus.google.com/112681060777876559914>

*Notice:* This message may contain private and confidential information
intended only for the recipients. If you have received this message in
error please delete immediately and notify the sender, as any distribution
or reproduction of this message is prohibited. The views & opinions
expressed in this e-mail are NOT necessarily those of Servers Australia

Please consider the environment before printing this email - every year we
are losing 40 million acres of oxygen producing forests through logging and
land clearing.
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