[AusNOG] Telstra SMTP team contact

[Radek Tkaczyk]

Thanks for the quick reply guys, we are in contact with the relevant people we need at Telstra.

Thanks,

Radek
Ph:0413 383 231

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Radek Tkaczyk
Sent: Thursday, 22 May 2014 4:28 PM
To: ausnog at ausnog.net
Subject: [AusNOG] Telstra SMTP team contact

Hi Guys,

Does anyone have a contact within the Telstra SMTP server team? Going through regular Telstra support is showing no results for us. We are struggling with Telstra SMTP servers rejecting email from Intermedia

It appears that Bigpond is actively bouncing any email from Intermedia that is coming from an Australian domain.

So a .com domain hosted at Intermedia can email @bigpond.com
A .com.au domain hosted at Intermedia CAN'T email @bigpond.com

Any domain hosted at Intermedia CAN email @bigpond.NET.AU

Intermedia said we need to get Telstra to look at the SMTP logs and see why they're blocking Australian domains from overseas hosts.
But of course getting the Level 1 Phone support to understand that is beyond comprehension.

Can anyone point me in the right direction here?

Thanks,

Radek
Ph:0413 383 231

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