[AusNOG] Telstra SMTP team contact

[Russell Langton]

Hi Radek,

I've sent you an email for follow-up.


On Thu, May 22, 2014 at 4:28 PM, Radek Tkaczyk <radek at tkaczyk.id.au> wrote:

>  Hi Guys,
>
>
>
> Does anyone have a contact within the Telstra SMTP server team? Going
> through regular Telstra support is showing no results for us. We are
> struggling with Telstra SMTP servers rejecting email from Intermedia
>
>
>
> It appears that Bigpond is actively bouncing any email from Intermedia
> that is coming from an Australian domain.
>
>
>
> So a .com domain hosted at Intermedia can email @bigpond.com
>
> A .com.au domain hosted at Intermedia CAN’T email @bigpond.com
>
>
>
> Any domain hosted at Intermedia CAN email @bigpond.NET.AU
>
>
>
> Intermedia said we need to get Telstra to look at the SMTP logs and see
> why they’re blocking Australian domains from overseas hosts.
>
> But of course getting the Level 1 Phone support to understand that is
> beyond comprehension.
>
>
>
> Can anyone point me in the right direction here?
>
>
>
> Thanks,
>
>
>
> Radek
>
> Ph:0413 383 231
>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20140522/ef750d0c/attachment.html>