[AusNOG] WAN link outages in Melbourne

[Robert Hudson]

*facepalm*

My specific carrier called, told us the issue was fixed.  Asked us to
reboot the onsite router.  That didn't work.

They asked us to reboot the router and the CPE as well.  That didn't work
either.

Turns out that they now acknowledge that it may be the Telstra issue that
others have reported - which makes me wonder what the hell they were
"fixing" to start with...

For what it's worth, it's nearly two hours now that we've been down for,
I'd suggest others are in a similar position.  No information from Telstra
on an expected resolution time apparently.


On 14 May 2014 10:45, Robert Hudson <hudrob at gmail.com> wrote:

> Hi all,
>
> Is anyone seeing any widespread network issues in the Laverton area near
> Melbourne (or wider in the Melbourne area)?
>
> We've got a site down, we've called our WAN provider, and have been on
> hold (not even having spoken to anyone yet) for over 15 minutes now, so we
> suspect they either have a problem themselves or their last-mile partner (I
> believe it's Optus or Telstra) is having issues.
>
> Cheers.
>
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