[AusNOG] Symantec.Cloud Web.URL Filtering

[Nick Savvides]

Hi Bradley,

I’ve seen this when there is a QoS enforcement somewhere in the chain.

I’ll ping you directly about your specific case.


Nick.
 
-------------------------------------------------------
Nick Savvides,  Senior Principal Systems Engineer (Security)
nick_savvides at symantec.com, Mobile: +61 434 600 870

From:  Bradley Amm <Bradley.Amm at homegroupwa.com.au>
Date:  Wednesday, 7 May 2014 13:47
To:  "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>,
"aussag at lists.aussag.net" <aussag at lists.aussag.net>
Subject:  [AusNOG] Symantec.Cloud Web.URL Filtering

Hey Guys
 
Does anyone here use the Symantec.Cloud Web URL Filtering?
http://www.symantec.com/en/au/web-security-cloud
 
I am trying to work out a speed issue and would like to ask another user
that uses it in Australia to do a few speed tests while using the Symantec
Proxy and without as well as a few trace roots to their proxy cluster IP’s
 
The background is when sending our web traffic from our TMG server to the
Symantec proxy to apply the filtering rules and do virus and malware
scanning on our Web traffic it seems to be capped at 5mbit.
We have a 50mbit Telstra Link and would like to rule out anything on
Telstra’s side or Symantec’s Side. If you use someone other than
Telstra/Optus EG a PIPE Connected ISP something like that it would be great
as Symantec peer with PIPE. Someone in Perth would be great as week but
elsewhere in Australia is fine as well.
 
I have logged a Support ticket with Symantec but they said “Using a remote
proxy will always be slower” I said “Yes I realize that but with all the
testing and results I showed you that there is cap somewhere as its 5mbit
constant”. I don’t expect to get 50 or 100mbit through it but something
faster than 5mbit. Lots of our users download 2GB or 3GB images and videos
and manuals from suppliers and takes a while at 5mbit. (Less is there is
lots of web traffic). I have taken the liberty to set our TMG server not to
forward these URL’s through to Symantec but can’t keep doing that.
 
If anyone can help please feel free to reply off list. And any helpful
reply’s that could benefit everyone on list (EG. No whinging and bitching)
 
Thanks Heaps
 
 
Kind Regards
 
Bradley Amm
IT Support and System Administation
11 Delawney St Balcatta WA 6021
P 08 6241 4404 F 6241 4455 M 0448 815 710
W www.homegroupwa.com.au <http://www.homegroupwa.com.au/>
 
 
 


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