<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div><div><div>Hi Bradley,</div><div><br></div><div>I’ve seen this when there is a QoS enforcement somewhere in the chain.</div><div><br></div><div>I’ll ping you directly about your specific case.</div><div><br></div><div><br></div><div><p class="MsoNormal" style="font-size: 14px;"><span lang="EN-US">Nick.<o:p></o:p></span></p><p class="MsoNormal" style="font-size: 14px;"><span lang="EN-US"> </span></p><p class="MsoNormal" style="font-size: 14px;"><span lang="EN-US">-------------------------------------------------------<o:p></o:p></span></p><p class="MsoNormal" style="font-size: 14px;"><span lang="EN-US">Nick Savvides, </span>Senior Principal Systems Engineer (Security)</p><p class="MsoNormal" style="font-size: 14px;"><span lang="EN-US"><span style="color: blue; "><a href="mailto:nick_savvides@symantec.com" style="color: purple; ">nick_savvides@symantec.com</a>, </span></span>Mobile: +61 434 600 870</p></div></div></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Bradley Amm <<a href="mailto:Bradley.Amm@homegroupwa.com.au">Bradley.Amm@homegroupwa.com.au</a>><br><span style="font-weight:bold">Date: </span> Wednesday, 7 May 2014 13:47 <br><span style="font-weight:bold">To: </span> "<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>>, "<a href="mailto:aussag@lists.aussag.net">aussag@lists.aussag.net</a>" <<a href="mailto:aussag@lists.aussag.net">aussag@lists.aussag.net</a>><br><span style="font-weight:bold">Subject: </span> [AusNOG] Symantec.Cloud Web.URL Filtering<br></div><div><br></div><div xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div lang="EN-AU" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">Hey Guys<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">Does anyone here use the Symantec.Cloud Web URL Filtering?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><a href="http://www.symantec.com/en/au/web-security-cloud">http://www.symantec.com/en/au/web-security-cloud</a><o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">I am trying to work out a speed issue and would like to ask another user that uses it in Australia to do a few speed tests while using the Symantec Proxy and without as well as a few
trace roots to their proxy cluster IP’s<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">The background is when sending our web traffic from our TMG server to the Symantec proxy to apply the filtering rules and do virus and malware scanning on our Web traffic it seems to
be capped at 5mbit. <o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">We have a 50mbit Telstra Link and would like to rule out anything on Telstra’s side or Symantec’s Side. If you use someone other than Telstra/Optus EG a PIPE Connected ISP something
like that it would be great as Symantec peer with PIPE. Someone in Perth would be great as week but elsewhere in Australia is fine as well.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">I have logged a Support ticket with Symantec but they said “Using a remote proxy will always be slower” I said “Yes I realize that but with all the testing and results I showed you
that there is cap somewhere as its 5mbit constant”. I don’t expect to get 50 or 100mbit through it but something faster than 5mbit. Lots of our users download 2GB or 3GB images and videos and manuals from suppliers and takes a while at 5mbit. (Less is there
is lots of web traffic). I have taken the liberty to set our TMG server not to forward these URL’s through to Symantec but can’t keep doing that.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">If anyone can help please feel free to reply off list. And any helpful reply’s that could benefit everyone on list (EG. No whinging and bitching)<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;">Thanks Heaps<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">Kind Regards<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">Bradley Amm</span></b><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);"><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">IT Support and System Administation<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">11 Delawney St Balcatta WA 6021<o:p></o:p></span></p><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">P</span></b><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">
08 6241 4404 <b>F</b> 6241 4455 <b>M</b> 0448 815 710<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);">W
<a href="http://www.homegroupwa.com.au/"><span style="color:#0563C1">www.homegroupwa.com.au</span></a><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family: 'Calibri Light', sans-serif; color: rgb(31, 73, 125);"><img border="0" width="333" height="55" id="Picture_x0020_1" src="cid:image002.jpg@01CF69EA.1B79E1F0" alt="new-footer"><o:p></o:p></span></p><p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></p><p class="MsoNormal"><o:p> </o:p></p></div></div></div></span></body></html>