[AusNOG] TPG helpdesk

[Alex Samad - Yieldbroker]

But some people, my parents included would think turning off is turning off the screen...  not powering down and rebooting ..

A

> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of
> Beeson, Ayden
> Sent: Thursday, 19 June 2014 5:22 PM
> To: Matt Perkins; ausnog at lists.ausnog.net
> Subject: Re: [AusNOG] TPG helpdesk
> 
> Yep spot on, path of least resistance, takes all the guesswork out and it's a
> process that everybody can do without ringing for help, plus these days
> people will accept that as a perfectly reasonable thing to do, given it does
> genuinely fix a lot of problems :P
> 
> Thanks,
> Ayden Beeson
> 
> 
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of
> Matt Perkins
> Sent: Thursday, 19 June 2014 5:09 PM
> To: ausnog at lists.ausnog.net
> Subject: Re: [AusNOG] TPG helpdesk
> 
> It's a way to get the handset to re-register on the network without having to
> explain to people how to disable the radio's and then re-enable them.
> 
> Matt.
> 
> 
> On 19/06/2014 5:06 pm, Nick Edwards wrote:
> > I must be ignorant, but why, would you need o turn your phone off and on
> again?
> >   Has someone been watching too much of the IT Crowd?
> >
> > On 6/19/14, Alex Samad - Yieldbroker <Alex.Samad at yieldbroker.com>
> wrote:
> >> http://www.smh.com.au/digital-life/mobiles/vodafone-optus-outages-
> fru
> >> strate-users-20140619-zsenb.html
> >>
> >>
> >>
> >> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of
> >> Peter Tonoli
> >> Sent: Thursday, 19 June 2014 4:00 PM
> >> To: Geordie Guy
> >> Cc: ausnog
> >> Subject: Re: [AusNOG] TPG helpdesk
> >>
> >> Are TPG reselling Optus? We've had reports that Optus are currently
> >> experiencing nationwide issues with their mobile network.
> >>
> >> Peter.
> >> ________________________________
> >> From: "Geordie Guy" <elomis at gmail.com<mailto:elomis at gmail.com>>
> >> To: "<ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>>"
> >> <ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>>
> >> Sent: Thursday, 19 June, 2014 3:56:24 PM
> >> Subject: [AusNOG] TPG helpdesk
> >> Hi Folks,
> >>
> >> Is TPG currently dealing with something largish and systemic? Gave up
> >> on the hold music after half an hour on the business helpdesk.
> >>
> >> --
> >> Peter Tonoli <
> >> peter at medstv.unimelb.edu.au<mailto:peter at medstv.unimelb.edu.au>
> >
> >> +61-3-9288-2399
> >> IT Manager
> >> The University of Melbourne - Eastern Hill Academic Centre, St.
> >> Vincent's Institute and O'Brien Institute
> >>
> > _______________________________________________
> > AusNOG mailing list
> > AusNOG at lists.ausnog.net
> > http://lists.ausnog.net/mailman/listinfo/ausnog
> 
> --
> /* Matt Perkins
>          Direct 1300 137 379     Spectrum Networks Ptd. Ltd.
>          Office 1300 133 299     matt at spectrum.com.au
>                                  Level 6, 350 George Street Sydney 2000
>          SIP 1300137379 at sip.spectrum.com.au
>          PGP/GNUPG Public Key can be found at  http://pgp.mit.edu */
> 
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