[AusNOG] Cisco hardware failures

[Beeson, Ayden]

FYI - a "power cycle" can include just a reboot on some models, Cisco said they would release a more detailed list that will outline which that affects, but for now your best bet is to minimise any reloads as well....

Thanks,
Ayden Beeson

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
Sent: Sunday, 16 February 2014 12:09 PM
To: Jake Anderson
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Cisco hardware failures

*lighbulb moment*

Actually this could explain a lot.  I just noticed the 1200 AP's listed there.

We have a site which has about 50 AP's... and over the last 2 years we've lots about 15 of them due to failures.

Half of them were bought re-furb, so unlikely Cisco will do anything with them... sheesh.


...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
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On Sun, Feb 16, 2014 at 10:40 AM, Jake Anderson <yahoo at vapourforge.com<mailto:yahoo at vapourforge.com>> wrote:
so basically everything I have....
I did just have an 1140 die, issue is its on a rather high ceiling, so i haven't really had a chance to look at it yet.

On 16/02/14 09:49, KIRN Paul (Powerlink) wrote:
Here is the notice from Cisco  (Effects Inventory date range 2005-2012)
http://www.cisco.com/web/about/doing_business/memory.html#~faqs,

List of Effected Hardware
The *highlighted products are the most commonly listed products. Cisco recommends careful management of these devices, including:
*Minimizing unnecessary power cycling.
*Alerting Cisco or your network operator to planned activities requiring power cycling (e.g., disaster recovery tests, scheduled maintenance windows).
*Conducting additional checks following scheduled maintenance activities to confirm expected operations.

Note this is a Fix-on-Fail response from Cisco, the equipment must fail before being considered for replacement.

Enterprise Switching
*Cisco Catalyst 6000 (C6000)

Enterprise Routing (Edge)
*Integrated Services Router Cisco 18XX (18XX)
*Integrated Services Router Cisco 28XX (28XX)
*Integrated Services Router Cisco 38XX (38XX)
Integrated Services Router Cisco 800BB (800BB)

Enterprise Switching (Access)
Cisco Catalyst 2960 (C2960)
Cisco Catalyst 3560 (C3560)
Cisco Catalyst 3750 (C3750)

Enterprise Wireless
Cisco Aironet 11XX Series (AIR11X)
Cisco Aironet 12XX Series (AIR12X)

Service Provider Routing (Edge)
Cisco 7200 Series Router (7200)
Cisco 7304 Router (7304)
Cisco ASR 1000 Series Aggregation Services Routers (ASR1000)
Cisco 7304 Router Shared Port Adapters (SPA)

Service Provider Routing (Access)
Cisco ME 3400 Series Ethernet Access Switches (ME3400)

Service Provider Routing
*Cisco Carrier Routing System (CRS)
*Cisco 7600 Series Routers (7600)
Cisco Embedded Services Routers (ESR)

Service Provider Mobility
Cisco ASR 5000 Series (ASR5000)

Service Provider Video
*Cisco uBR10000 Series Universal Broadband Routers (UBR10K)
Cisco uBR7200 Series Universal Broadband Routers (UBR7200)

Data Center
Cisco MDS 9000 Series Multilayer Switches (MDS)
Cisco Nexus 7000 Series Switches (N7K)

Security
Cisco ASA 5500 Series Adaptive Security Appliances (ASA)
Cisco Firewall Services Module (FWSM)

Sent from my iPod

On 15/02/2014, at 9:37 AM, "Skeeve Stevens" <skeeve+ausnog at eintellegonetworks.com<mailto:skeeve%2Bausnog at eintellegonetworks.com><mailto:skeeve+ausnog at eintellegonetworks.com<mailto:skeeve%2Bausnog at eintellegonetworks.com>>> wrote:

Hi all,

Has anyone has any experience in regards to this news report:  http://www.itnews.com.au/News/372345,cisco-stung-by-switch-memory-glitch.aspx

Just wondering if anyone knows what models/cards are involved.  I've tried to search Cisco.com<http://Cisco.com> but we know how painful that can be.

I am not sure I like Cisco's attitude of 'fail and fix' if they know what is affected.

Thanks.

...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
skeeve at eintellegonetworks.com<mailto:skeeve at eintellegonetworks.com><mailto:skeeve at eintellegonetworks.com<mailto:skeeve at eintellegonetworks.com>> ; www.eintellegonetworks.com<http://www.eintellegonetworks.com><http://www.eintellegonetworks.com/>

Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve

facebook.com/eintellegonetworks<http://facebook.com/eintellegonetworks><http://facebook.com/eintellegonetworks> ; <http://twitter.com/networkceoau> linkedin.com/in/skeeve<http://linkedin.com/in/skeeve><http://linkedin.com/in/skeeve>

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