[AusNOG] Vocus international service outage

Damien Gardner Jnr rendrag at rendrag.net
Sun Aug 24 15:42:08 EST 2014


Looks good on telstra.

damien at toolbox:~$ traceroute 103.18.207.24
traceroute to 103.18.207.24 (103.18.207.24), 30 hops max, 60 byte packets
 1  rtr01-vlan101.wyong01.nsw.rendrag.net.au (203.42.121.161)  4.852 ms
 5.170 ms  5.580 ms
 2  gw130.ken10.sydney.telstra.net (203.45.254.1)  27.130 ms  28.008 ms
 28.448 ms
 3  tengigabitethernet7-1.ult2.sydney.telstra.net (203.50.20.51)  30.927 ms
 31.323 ms  31.311 ms
 4  vocusf.lnk.telstra.net (139.130.73.106)  33.533 ms  33.951 ms  34.054 ms
 5  ten-0-0-0-1.cor03.syd03.nsw.VOCUS.net.au (175.45.72.72)  34.961 ms
 36.609 ms  36.945 ms
 6  ten-0-1-0.bdr02.syd03.nsw.VOCUS.net.au (114.31.192.61)  38.232 ms
 18.997 ms  19.417 ms
 7  as45671.cust.bdr02.syd03.nsw.VOCUS.net.au (114.31.200.126)  21.353 ms
 21.467 ms  25.016 ms
 8  bdr-1.nsw.au.glonetwork.com.au (27.50.72.99)  25.261 ms  25.948 ms
 26.251 ms
 9  103.18.207.24 (103.18.207.24)  29.817 ms  32.019 ms  32.166 ms

Also fine on SAU ;)

damien at echelon:~$ traceroute 103.18.207.24
traceroute to 103.18.207.24 (103.18.207.24), 30 hops max, 60 byte packets
 1  bdr01-vlan49.syd01.nsw.rendrag.net.au (103.235.52.49)  0.501 ms  0.472
ms  0.305 ms
 2  core-bdr-1-1-ve309.sau.net.au (27.50.65.210)  0.654 ms  0.583 ms  0.594
ms
 3  202.130.32.77 (202.130.32.77)  0.605 ms  0.688 ms  0.792 ms
 4  bdr-1.nsw.au.glonetwork.com.au (27.50.72.99)  9.143 ms  9.133 ms  9.113
ms
 5  103.18.207.24 (103.18.207.24)  11.992 ms  12.484 ms  12.470 ms

Route via Eftel is a little hinkey, but works..

 # ADDRESS                          LOSS SENT    LAST     AVG    BEST
WORST STD-DEV STATUS                          1
vlan151.bdr01.syd01.eftel.com      0%    4   0.9ms       1     0.9     1.2
    0.1                                                          2
ge0-1-902.lns01.per01.eftel.com    0%    4  59.6ms    59.5    59.3    59.6
    0.1                                                      3
vocus.ix.waia.asn.au               0%    4    61ms    59.9    59.3      61
    0.7                                                            4
ge-0-0-0-18.cor01.per02.wa.vo...   0%    4    56ms    56.1    55.9    56.6
    0.3                                                      5
ten-0-2-0-7.cor03.syd03.nsw.v...   0%    4  56.7ms    56.5    56.2    56.7
    0.2                                                      6
ten-0-1-0.bdr02.syd03.nsw.voc...   0%    4  55.7ms    55.6    55.6    55.7
      0                                                      7
as45671.cust.bdr02.syd03.nsw....   0%    3  55.8ms    56.1    55.7    56.8
    0.5                                                    8
bdr-1.nsw.au.glonetwork.com.au   66..    3 timeout    57.4    57.4    57.4
      0                                                        9
103.18.207.24                      0%    3  60.4ms    61.1    59.4    63.6
    1.8


On 23 August 2014 23:01, Daniel Watson <Daniel at glovine.com.au> wrote:

>  Just curious if anybody else is seeing any other issues with other
> providers?  TPG, AAPT or EQX?
>
>
>
>
>
> C:\Users\danie_000>tracert 203.26.189.240
>
>
>
> Tracing route to 203.26.189.240 over a maximum of 30 hops
>
>
>
>   1    14 ms    16 ms     4 ms  192.168.1.1
>
>   2    29 ms    27 ms    35 ms  10.20.21.170
>
>   3    30 ms    40 ms    81 ms  nme-sot-dry-crt1-Te0-3-0-14.tpgi.com.au
> [203.26.22.225]
>
>   4    28 ms    31 ms    27 ms  203.8.183.21
>
>   5    38 ms    38 ms    40 ms  po9.mflindist02.aapt.net.au [202.10.14.32]
>
>   6    37 ms    42 ms    39 ms  te2-1-110.mflindist01.aapt.net.au
> [202.10.12.136]
>
>   7     *       37 ms    37 ms  te0-3-4-0.mflincore01.aapt.net.au
> [202.10.12.11]
>
>   8    48 ms    38 ms    37 ms  bu2.sglebcore01.aapt.net.au [202.10.10.72]
>
>   9    42 ms    43 ms    41 ms  po11.sglebdist01.aapt.net.au [202.10.12.6]
>
> 10    46 ms    39 ms    36 ms  1-1-1.sglebinte01.aapt.net.au
> [203.131.60.39]
>
> 11    39 ms    45 ms    42 ms  203-174-189-250.syd.static-ipl.aapt.com.au
> [203.
>
> 174.189.250]
>
> 12    41 ms    41 ms    38 ms  xe-0-1-1.gw102.sy1.ap.equinix.com
> [27.111.240.146]
>
> 13    49 ms    40 ms    44 ms  bdr-1-1-te2-49.sau.net.au [203.190.232.234]
>
> 14    37 ms    41 ms    37 ms  202.130.32.77
>
> 15    40 ms    49 ms    44 ms  bdr-1.nsw.au.glonetwork.com.au
> [27.50.72.99]
>
> 16    41 ms    43 ms    40 ms
> bdr-1.nsw.au.dedicatedhosting-solutions.com.au [
>
> 103.18.205.241]
>
> 17    53 ms    46 ms    46 ms  203.26.189.240
>
>
>
> Trace complete.
>
>
>
> Above works,
>
>
>
> C:\Users\danie_000>tracert 103.18.207.24
>
>
>
> Tracing route to 103.18.207.24 over a maximum of 30 hops
>
>
>
>   1     5 ms     4 ms     4 ms  192.168.1.1
>
>   2    28 ms    34 ms    28 ms  10.20.21.170
>
>   3    27 ms    26 ms    37 ms  nme-sot-dry-agr2-Te2-6.tpgi.com.au
> [202.7.173.69]
>
>   4    32 ms    35 ms    30 ms  nme-sot-dry-crt2-Te0-1-0-4.tpgi.com.au
> [203.26.22.49]
>
>   5    45 ms    42 ms    38 ms  syd-sot-ken-crt1-te-gi-0-6-0-2.tpgi.com.au
> [203.219.106.189]
>
>   6    40 ms    38 ms    38 ms  203-219-35-4.static.tpgi.com.au
> [203.219.35.4]
>
>   7     *        *        *     Request timed out.
>
>   8     *        *        *     Request timed out.
>
>   9     *        *        *     Request timed out.
>
> 10     *        *        *     Request timed out.
>
> 11     *        *        *     Request timed out.
>
> 12     *        *        *     Request timed out.
>
> 13     *        *        *     Request timed out.
>
> 14     *        *        *     Request timed out.
>
> 15     *        *        *     Request timed out.
>
> 16     *        *        *     Request timed out.
>
> 17     *        *        *     Request timed out.
>
> 18     *        *        *     Request timed out.
>
> 19     *        *        *     Request timed out.
>
> 20     *        *        *     Request timed out.
>
> 21     *        *        *     Request timed out.
>
> 22     *        *        *     Request timed out.
>
> 23     *        *        *     Request timed out.
>
> 24     *        *        *     Request timed out.
>
> 25     *        *        *     Request timed out.
>
> 26  te0-1-0-3.ccr22.lax04.atlas.cogentco.com [38.104.210.53]  reports:
> Destinat
>
> ion net unreachable.
>
>
>
> Trace complete.
>
>
>
> Above doesnt
>
>
>
>
>
> Regards,
>
> Daniel Watson
>
> Network Administrator / Network Operations Manager
>
>
>
> E Daniel at GloVine.com.au
>
> W www.GloVine.com.au
>
>
>
> *From:* Andrew Cox [mailto:andrew.cox at bigair.net.au]
> *Sent:* Saturday, 23 August 2014 10:56 PM
> *To:* Jared Hirst
> *Cc:* Daniel Watson; Ausnog at ausnog.net
>
> *Subject:* Re: [AusNOG] Vocus international service outage
>
>
>
> Likewise we've dropped Vocus entirely for now until we hear more.
>
> It looked like although we weren't receiving any traffic, that they were
> still advertising our prefixes upstream.
>
> - Andrew
>
>
>
> On 23 August 2014 22:41, Jared Hirst <jared.hirst at serversaustralia.com.au>
> wrote:
>
>  We have just turned Vocus off. Using other providers for now, as the
> flapping is causing it to go up and down.
>
>
>
> On Sat, Aug 23, 2014 at 10:37 PM, Daniel Watson <Daniel at glovine.com.au>
> wrote:
>
>  Indeed seeing some big drops in gaming traffic at present, normally we
> see above 60mbit on weekends at evenings, but not even seeing 40mbit at
> present :S
>
>
>
>
>
> Regards,
>
> Daniel Watson
>
> Network Administrator / Network Operations Manager
>
>
>
> E Daniel at GloVine.com.au
>
> W www.GloVine.com.au
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Jared
> Hirst
> *Sent:* Saturday, 23 August 2014 10:35 PM
>
>
> *To:* Andrew Cox
> *Cc:* Ausnog at ausnog.net
> *Subject:* Re: [AusNOG] Vocus international service outage
>
>
>
> Yeah we are seeing this! Everything running via them is flapping, they
> claim to have 'routed around it' but that's not the case. Very frustrating
> as it's been an hour and no one there seems to know whats going on....
>
>
>
> On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <andrew.cox at bigair.net.au>
> wrote:
>
>  Hey All,
>
> Just saw the dashboards light up with connectivity issues internationally
> for Vocus services and thought I'd make others aware.
>
> Vocus outage report is saying: "core network link between 59 Doody Street,
> Alexandria and 55 South Market Street, San Jose has failed" which hopefully
> isn't a Southern Cross fault!
>
> Anyone else seeing this or have more info?
>
>
>
> Cheers,
>
> Andrew
>
>
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>
>
>
> --
>
>
>
>
>
>
>
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>


-- 

Damien Gardner Jnr
VK2TDG. Dip EE. GradIEAust
rendrag at rendrag.net -  http://www.rendrag.net/
--
We rode on the winds of the rising storm,
 We ran to the sounds of thunder.
We danced among the lightning bolts,
 and tore the world asunder
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