[AusNOG] Vocus international service outage

[Daniel Watson]

Just curious if anybody else is seeing any other issues with other providers?  TPG, AAPT or EQX?


C:\Users\danie_000>tracert 203.26.189.240

Tracing route to 203.26.189.240 over a maximum of 30 hops

  1    14 ms    16 ms     4 ms  192.168.1.1
  2    29 ms    27 ms    35 ms  10.20.21.170
  3    30 ms    40 ms    81 ms  nme-sot-dry-crt1-Te0-3-0-14.tpgi.com.au [203.26.22.225]
  4    28 ms    31 ms    27 ms  203.8.183.21
  5    38 ms    38 ms    40 ms  po9.mflindist02.aapt.net.au [202.10.14.32]
  6    37 ms    42 ms    39 ms  te2-1-110.mflindist01.aapt.net.au [202.10.12.136]
  7     *       37 ms    37 ms  te0-3-4-0.mflincore01.aapt.net.au [202.10.12.11]
  8    48 ms    38 ms    37 ms  bu2.sglebcore01.aapt.net.au [202.10.10.72]
  9    42 ms    43 ms    41 ms  po11.sglebdist01.aapt.net.au [202.10.12.6]
10    46 ms    39 ms    36 ms  1-1-1.sglebinte01.aapt.net.au [203.131.60.39]
11    39 ms    45 ms    42 ms  203-174-189-250.syd.static-ipl.aapt.com.au [203.
174.189.250]
12    41 ms    41 ms    38 ms  xe-0-1-1.gw102.sy1.ap.equinix.com [27.111.240.146]
13    49 ms    40 ms    44 ms  bdr-1-1-te2-49.sau.net.au [203.190.232.234]
14    37 ms    41 ms    37 ms  202.130.32.77
15    40 ms    49 ms    44 ms  bdr-1.nsw.au.glonetwork.com.au [27.50.72.99]
16    41 ms    43 ms    40 ms  bdr-1.nsw.au.dedicatedhosting-solutions.com.au [
103.18.205.241]
17    53 ms    46 ms    46 ms  203.26.189.240

Trace complete.

Above works,

C:\Users\danie_000>tracert 103.18.207.24

Tracing route to 103.18.207.24 over a maximum of 30 hops

  1     5 ms     4 ms     4 ms  192.168.1.1
  2    28 ms    34 ms    28 ms  10.20.21.170
  3    27 ms    26 ms    37 ms  nme-sot-dry-agr2-Te2-6.tpgi.com.au [202.7.173.69]
  4    32 ms    35 ms    30 ms  nme-sot-dry-crt2-Te0-1-0-4.tpgi.com.au [203.26.22.49]
  5    45 ms    42 ms    38 ms  syd-sot-ken-crt1-te-gi-0-6-0-2.tpgi.com.au [203.219.106.189]
  6    40 ms    38 ms    38 ms  203-219-35-4.static.tpgi.com.au [203.219.35.4]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26  te0-1-0-3.ccr22.lax04.atlas.cogentco.com [38.104.210.53]  reports: Destinat
ion net unreachable.

Trace complete.

Above doesnt


Regards,
Daniel Watson
Network Administrator / Network Operations Manager

E Daniel at GloVine.com.au
W www.GloVine.com.au

From: Andrew Cox [mailto:andrew.cox at bigair.net.au]
Sent: Saturday, 23 August 2014 10:56 PM
To: Jared Hirst
Cc: Daniel Watson; Ausnog at ausnog.net
Subject: Re: [AusNOG] Vocus international service outage

Likewise we've dropped Vocus entirely for now until we hear more.

It looked like although we weren't receiving any traffic, that they were still advertising our prefixes upstream.

- Andrew

On 23 August 2014 22:41, Jared Hirst <jared.hirst at serversaustralia.com.au<mailto:jared.hirst at serversaustralia.com.au>> wrote:
We have just turned Vocus off. Using other providers for now, as the flapping is causing it to go up and down.

On Sat, Aug 23, 2014 at 10:37 PM, Daniel Watson <Daniel at glovine.com.au<mailto:Daniel at glovine.com.au>> wrote:
Indeed seeing some big drops in gaming traffic at present, normally we see above 60mbit on weekends at evenings, but not even seeing 40mbit at present :S


Regards,
Daniel Watson
Network Administrator / Network Operations Manager

E Daniel at GloVine.com.au<mailto:Daniel at GloVine.com.au>
W www.GloVine.com.au<http://www.GloVine.com.au>

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Jared Hirst
Sent: Saturday, 23 August 2014 10:35 PM

To: Andrew Cox
Cc: Ausnog at ausnog.net<mailto:Ausnog at ausnog.net>
Subject: Re: [AusNOG] Vocus international service outage

Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's not the case. Very frustrating as it's been an hour and no one there seems to know whats going on....

On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <andrew.cox at bigair.net.au<mailto:andrew.cox at bigair.net.au>> wrote:
Hey All,

Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.

Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!

Anyone else seeing this or have more info?

Cheers,
Andrew

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