[AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms

Fri Aug 8 17:44:50 EST 2014

<sigh>

Its worse in Perth. When a person in Sydney calls at 9am local. particular a
cold-calling sales driod of some sort selling something that if you wanted,
you would have ordered it already.

"Excuse me, see that 08 at the front of the number you called? Its Perth
your calling, during summer, its 3 hrs behind, ITS BLOODY WELL 6am here. And
now, I suddenly has no desire to work with a company who sales people have
no concept of a time zone."

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tony
Sent: Friday, 8 August 2014 2:58 PM
To: James Spenceley; Andrew Jones
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms

And then you have the people in Sydney who seem to think that AEST is
whatever the time is in Sydney regardless of DST or not. AEST is +10. When
Syd/Melb are observing DST, AEST doesn't change to +11, that's called AEDT,
AEST is still +10.

UTC is UTC is UTC.

(yes, I'm in QLD)

  _____  

From: James Spenceley <james at iroute.org>
To: Andrew Jones <aj at jonesy.com.au> 
Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net> 
Sent: Friday, 8 August 2014 4:40 PM
Subject: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms

We originally used UTC as we would have customers in one location in terms
of their NOC department (say USA) but local ops/engineering hands/feet in
Sydney with actual services in Singapore, Perth, Sydney and Auckland. When
they asked for local time it was quiet confusing as to what they actually
meant by local. So the simple answer was to use UTC

We had a lot of customers complain that UTC just added another step in the
process (and one that someone could mess up converting) so we added the
feature for you to be able to set your own timezone. Makes it really simple
in the end.

James

Sent from my iPhone

> On 8 Aug 2014, at 11:39, Andrew Jones <aj at jonesy.com.au> wrote:
> 
> Sorry, I wasn't clear - that setting is there, and able to be used _right
now_.
> 
> My notifications, for example, look like this:
> 
> Start Date: Thursday 7th August 2014 at 23:49 (Australia/Sydney)
> End Date: Wednesday 13th August 2014 at 10:00 (Australia/Sydney)
> 
> 
> 
> 
> 
>> On 08.08.2014 11:36, Mailing Lists wrote:
>> Hi All,
>> 
>> Thanx for the feedback, I've passed it on to the GM of Network Ops.
>> 
>> Jonesy, the dev guys will want to kill me, but I'll see if there is
>> something we can do about that. It could be possible to make it a
>> check box in the portal as that gets rolled out... Maybe.
>> 
>> Cheers,
>> Damien.
>> 
>> On Fri, Aug 8, 2014 at 11:17 AM, Alex Samad - Yieldbroker
>> <Alex.Samad at yieldbroker.com> wrote:
>> 
>>> +1 on .ics file
>>> 
>>> > -----Original Message-----
>>> > From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of
>>> 
>>>> Andrew Jones
>>> > Sent: Friday, 8 August 2014 11:15 AM
>>> > To: ausnog at lists.ausnog.net
>>> > Subject: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms
>>> >
>>> > There should be a link at the bottom of your notification where you
can
>>> > change your preferences, including which timezone to display the time
in.
>>> > I really appreciate the attached .ics file as well, makes it easy to
throw the
>>> > events in a calendar.
>>> >
>>> >
>>> > On 08.08.2014 10:11, Alex Samad - Yieldbroker wrote:
>>> > > I have been mightily impressed with the amount of information from
>>> > > vocus.
>>> > >
>>> > > UTC has been a pain but I would rather have relevant info then find
>>> > > out afterwards
>>> > >
>>> > > A
>>> > >
>>> > > FROM: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] ON BEHALF OF
>>> > > Bevan Slattery
>>> > >  SENT: Friday, 8 August 2014 7:00 AM
>>> > >  TO: Skeeve Stevens
>>> > >  CC: ausnog at ausnog.net
>>> > >  SUBJECT: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms
>>> > >
>>> > > I love seeing these types of notices. They show an operator being
>>> > > transparent and prepared.
>>> > >
>>> > > Reading Facebook posts Guam had a typhoon last week also. It is the
>>> > > season and they almost never have impact, but they can be a risk
>>> > > particularly with the severity.
>>> > >
>>> > > If only there was a forecast of idiots with backhoes :)
>>> > >
>>> > >  [b]
>>> > >
>>> > >  On 8 Aug 2014, at 12:10 am, Skeeve Stevens
>>> > > <skeeve+ausnog at eintellegonetworks.com> wrote:
>>> > >
>>> > >> Hi all,
>>> > >>
>>> > >> Thought this was worth notification to all of Ausnog since there
are
>>> > >> a lot of people using Vocus and a level below being directly
>>> > >> connected.
>>> > >>
>>> > >> ---
>>> > >>
>>> > >> Start Date: Thursday 7th August 2014 at 13:49 (UTC) End Date:
>>> > >> Wednesday 13th August 2014 at 00:00 (UTC)
>>> > >>
>>> > >> Please note that during the above window an upstream supplier has
>>> > >> advised Vocus of a hazard condition for Australia-USA and
>>> > >> NewZealand-USA submarine cables due to Hurricane Iselle and
Tropical
>>> > >> Storm Julio over Hawaii. At the moment, indications are that the
most
>>> > >> affected will be the Big Island (Spencer Beach Cable Station) and
to
>>> > >> a lesser extent Oahu (Kahe Point Cable Station).
>>> > >>
>>> > >> The most likely impact to the cable stations would be loss of
utility
>>> > >> power to the facilities at some stage. However, as both sites have
>>> > >> emergency plants and fuel supplies have been topped up, no loss of
>>> > >> power is anticipated.
>>> > >>
>>> > >> Vocus will supply further updates on this hazard condition as they
>>> > >> become available.
>>> > >>
>>> > >> ---
>>> > >>
>>> > >> ...Skeeve
>>> > >>
>>> > >> SKEEVE STEVENS - eintellego Networks Pty Ltd
>>> > >>
>>> > >> skeeve at eintellegonetworks.com ; www.eintellegonetworks.com [1] [1]
>>> > >>
>>> > >> Phone: 1300 239 038; Cell +61 (0)414 753 383 [2] ; skype://skeeve
>>> > >>
>>> > >> facebook.com/eintellegonetworks [3] [2] ; linkedin.com/in/skeeve
[4] [3]
>>> > >>
>>> > >> twitter.com/theispguy [5] [4] ; blog: www.theispguy.com [6] [5]
>>> > >>
>>> > >> The Experts Who The Experts Call
>>> > >>
>>> > >> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>>> > >
>>> > >> _______________________________________________
>>> > >> AusNOG mailing list
>>> > >> AusNOG at lists.ausnog.net
>>> > >> http://lists.ausnog.net/mailman/listinfo/ausnog
<http://lists.ausnog.net/mailman/listinfo/ausnog> [7] [6]
>>> > >
>>> > >
>>> > > Links:
>>> > > ------
>>> > > [1] http://www.eintellegonetworks.com/
<http://www.eintellegonetworks.com/> [8]
>>> > > [2] http://facebook.com/eintellegonetworks
<http://facebook.com/eintellegonetworks> [3]
>>> > > [3] http://linkedin.com/in/skeeve  <http://linkedin.com/in/skeeve>
[4]
>>> > > [4] http://twitter.com/theispguy  <http://twitter.com/theispguy> [5]
>>> > > [5] http://www.theispguy.com/  <http://www.theispguy.com/> [9]
>>> > > [6] http://lists.ausnog.net/mailman/listinfo/ausnog
<http://lists.ausnog.net/mailman/listinfo/ausnog> [7]
>>> > >
>>> > > _______________________________________________
>>> > > AusNOG mailing list
>>> > > AusNOG at lists.ausnog.net
>>> > > http://lists.ausnog.net/mailman/listinfo/ausnog
<http://lists.ausnog.net/mailman/listinfo/ausnog> [7]
>>> >
>>> > _______________________________________________
>>> > AusNOG mailing list
>>> > AusNOG at lists.ausnog.net
>>> > http://lists.ausnog.net/mailman/listinfo/ausnog
<http://lists.ausnog.net/mailman/listinfo/ausnog> [7]
>>> _______________________________________________
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
<http://lists.ausnog.net/mailman/listinfo/ausnog> [7]
>> 
>> 
>> 
>> Links:
>> ------
>> [1] http://www.eintellegonetworks.com
<http://www.eintellegonetworks.com/> 
>> [2] tel:%2B61%20%280%29414%20753%20383
>> [3] http://facebook.com/eintellegonetworks
>> [4] http://linkedin.com/in/skeeve
>> [5] http://twitter.com/theispguy
>> [6] http://www.theispguy.com <http://www.theispguy.com/> 
>> [7] http://lists.ausnog.net/mailman/listinfo/ausnog
>> [8] http://www.eintellegonetworks.com/

>> [9] http://www.theispguy.com/
> 
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