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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><sigh><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Its worse in Perth… When a person in Sydney calls at 9am local… particular a cold-calling sales driod of some sort selling something that if you wanted, you would have ordered it already…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“Excuse me, see that 08 at the front of the number you called? Its Perth your calling, during summer, its 3 hrs behind, ITS BLOODY WELL 6am here. And now, I suddenly has no desire to work with a company who sales people have no concept of a time zone.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Tony<br><b>Sent:</b> Friday, 8 August 2014 2:58 PM<br><b>To:</b> James Spenceley; Andrew Jones<br><b>Cc:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'>And then you have the people in Sydney who seem to think that AEST is whatever the time is in Sydney regardless of DST or not. AEST is +10. When Syd/Melb are observing DST, AEST doesn't change to +11, that's called AEDT, AEST is still +10.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'>UTC is UTC is UTC.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'>(yes, I'm in QLD)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> James Spenceley <<a href="mailto:james@iroute.org">james@iroute.org</a>><br><b>To:</b> Andrew Jones <<a href="mailto:aj@jonesy.com.au">aj@jonesy.com.au</a>> <br><b>Cc:</b> "<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>> <br><b>Sent:</b> Friday, 8 August 2014 4:40 PM<br><b>Subject:</b> Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><br>We originally used UTC as we would have customers in one location in terms of their NOC department (say USA) but local ops/engineering hands/feet in Sydney with actual services in Singapore, Perth, Sydney and Auckland. When they asked for local time it was quiet confusing as to what they actually meant by local. So the simple answer was to use UTC<br><br>We had a lot of customers complain that UTC just added another step in the process (and one that someone could mess up converting) so we added the feature for you to be able to set your own timezone. Makes it really simple in the end.<br><br>James<br><br>Sent from my iPhone<br><br>> On 8 Aug 2014, at 11:39, Andrew Jones <<a href="mailto:aj@jonesy.com.au">aj@jonesy.com.au</a>> wrote:<br>> <br>> Sorry, I wasn't clear - that setting is there, and able to be used _right now_.<br>> <br>> My notifications, for example, look like this:<br>> <br>> Start Date: Thursday 7th August 2014 at 23:49 (Australia/Sydney)<br>> End Date: Wednesday 13th August 2014 at 10:00 (Australia/Sydney)<br>> <br>> <br>> <br>> <br>> <br>>> On 08.08.2014 11:36, Mailing Lists wrote:<br>>> Hi All,<br>>> <br>>> Thanx for the feedback, I've passed it on to the GM of Network Ops.<br>>> <br>>> Jonesy, the dev guys will want to kill me, but I'll see if there is<br>>> something we can do about that. It could be possible to make it a<br>>> check box in the portal as that gets rolled out... Maybe.<br>>> <br>>> Cheers,<br>>> Damien.<br>>> <br>>> On Fri, Aug 8, 2014 at 11:17 AM, Alex Samad - Yieldbroker<br>>> <<a href="mailto:Alex.Samad@yieldbroker.com">Alex.Samad@yieldbroker.com</a>> wrote:<br>>> <br>>>> +1 on .ics file<br>>>> <br>>>> > -----Original Message-----<br>>>> > From: AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>] On Behalf Of<br>>>> <br>>>>> Andrew Jones<br>>>> > Sent: Friday, 8 August 2014 11:15 AM<br>>>> > To: <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>>>> > Subject: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms<br>>>> ><br>>>> > There should be a link at the bottom of your notification where you can<br>>>> > change your preferences, including which timezone to display the time in.<br>>>> > I really appreciate the attached .ics file as well, makes it easy to throw the<br>>>> > events in a calendar.<br>>>> ><br>>>> ><br>>>> > On 08.08.2014 10:11, Alex Samad - Yieldbroker wrote:<br>>>> > > I have been mightily impressed with the amount of information from<br>>>> > > vocus.<br>>>> > ><br>>>> > > UTC has been a pain but I would rather have relevant info then find<br>>>> > > out afterwards<br>>>> > ><br>>>> > > A<br>>>> > ><br>>>> > > FROM: AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>] ON BEHALF OF<br>>>> > > Bevan Slattery<br>>>> > > SENT: Friday, 8 August 2014 7:00 AM<br>>>> > > TO: Skeeve Stevens<br>>>> > > CC: <a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a><br>>>> > > SUBJECT: Re: [AusNOG] Vocus Hazard Notice - Hawaii Tropical Storms<br>>>> > ><br>>>> > > I love seeing these types of notices. They show an operator being<br>>>> > > transparent and prepared.<br>>>> > ><br>>>> > > Reading Facebook posts Guam had a typhoon last week also. It is the<br>>>> > > season and they almost never have impact, but they can be a risk<br>>>> > > particularly with the severity.<br>>>> > ><br>>>> > > If only there was a forecast of idiots with backhoes :)<br>>>> > ><br>>>> > > [b]<br>>>> > ><br>>>> > > On 8 Aug 2014, at 12:10 am, Skeeve Stevens<br>>>> > > <skeeve+<a href="mailto:ausnog@eintellegonetworks.com">ausnog@eintellegonetworks.com</a>> wrote:<br>>>> > ><br>>>> > >> Hi all,<br>>>> > >><br>>>> > >> Thought this was worth notification to all of Ausnog since there are<br>>>> > >> a lot of people using Vocus and a level below being directly<br>>>> > >> connected.<br>>>> > >><br>>>> > >> ---<br>>>> > >><br>>>> > >> Start Date: Thursday 7th August 2014 at 13:49 (UTC) End Date:<br>>>> > >> Wednesday 13th August 2014 at 00:00 (UTC)<br>>>> > >><br>>>> > >> Please note that during the above window an upstream supplier has<br>>>> > >> advised Vocus of a hazard condition for Australia-USA and<br>>>> > >> NewZealand-USA submarine cables due to Hurricane Iselle and Tropical<br>>>> > >> Storm Julio over Hawaii. At the moment, indications are that the most<br>>>> > >> affected will be the Big Island (Spencer Beach Cable Station) and to<br>>>> > >> a lesser extent Oahu (Kahe Point Cable Station).<br>>>> > >><br>>>> > >> The most likely impact to the cable stations would be loss of utility<br>>>> > >> power to the facilities at some stage. However, as both sites have<br>>>> > >> emergency plants and fuel supplies have been topped up, no loss of<br>>>> > >> power is anticipated.<br>>>> > >><br>>>> > >> Vocus will supply further updates on this hazard condition as they<br>>>> > >> become available.<br>>>> > >><br>>>> > >> ---<br>>>> > >><br>>>> > >> ...Skeeve<br>>>> > >><br>>>> > >> SKEEVE STEVENS - eintellego Networks Pty Ltd<br>>>> > >><br>>>> > >> <a href="mailto:skeeve@eintellegonetworks.com">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com">www.eintellegonetworks.com</a> [1] [1]<br>>>> > >><br>>>> > >> Phone: 1300 239 038; Cell +61 (0)414 753 383 [2] ; skype://skeeve<br>>>> > >><br>>>> > >> facebook.com/eintellegonetworks [3] [2] ; linkedin.com/in/skeeve [4] [3]<br>>>> > >><br>>>> > >> twitter.com/theispguy [5] [4] ; blog: <a href="http://www.theispguy.com">www.theispguy.com</a> [6] [5]<br>>>> > >><br>>>> > >> The Experts Who The Experts Call<br>>>> > >><br>>>> > >> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering<br>>>> > ><br>>>> > >> _______________________________________________<br>>>> > >> AusNOG mailing list<br>>>> > >> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>>>> > >> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog </a>[7] [6]<br>>>> > ><br>>>> > ><br>>>> > > Links:<br>>>> > > ------<br>>>> > > [1] <a href="http://www.eintellegonetworks.com/" target="_blank">http://www.eintellegonetworks.com/ </a>[8]<br>>>> > > [2] <a href="http://facebook.com/eintellegonetworks" target="_blank">http://facebook.com/eintellegonetworks </a>[3]<br>>>> > > [3] <a href="http://linkedin.com/in/skeeve" target="_blank">http://linkedin.com/in/skeeve </a>[4]<br>>>> > > [4] <a href="http://twitter.com/theispguy" target="_blank">http://twitter.com/theispguy </a>[5]<br>>>> > > [5] <a href="http://www.theispguy.com/" target="_blank">http://www.theispguy.com/ </a>[9]<br>>>> > > [6] <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog </a>[7]<br>>>> > ><br>>>> > > _______________________________________________<br>>>> > > AusNOG mailing list<br>>>> > > <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>>>> > > <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog </a>[7]<br>>>> ><br>>>> > _______________________________________________<br>>>> > AusNOG mailing list<br>>>> > <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>>>> > <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog </a>[7]<br>>>> _______________________________________________<br>>>> AusNOG mailing list<br>>>> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>>>> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog </a>[7]<br>>> <br>>> <br>>> <br>>> Links:<br>>> ------<br>>> [1] <a href="http://www.eintellegonetworks.com/" target="_blank">http://www.eintellegonetworks.com</a><br>>> [2] <a href="tel:%2B61%20%280%29414%20753%20383">tel:%2B61%20%280%29414%20753%20383</a><br>>> [3] <a href="http://facebook.com/eintellegonetworks" target="_blank">http://facebook.com/eintellegonetworks</a><br>>> [4] <a href="http://linkedin.com/in/skeeve" target="_blank">http://linkedin.com/in/skeeve</a><br>>> [5] <a href="http://twitter.com/theispguy" target="_blank">http://twitter.com/theispguy</a><br>>> [6] <a href="http://www.theispguy.com/" target="_blank">http://www.theispguy.com</a><br>>> [7] <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>>> [8] <a href="http://www.eintellegonetworks.com/" target="_blank">http://www.eintellegonetworks.com/</a><o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'><o:p> </o:p></span></p></div><div id=yqtfd76158><p class=MsoNormal style='background:white'><span style='color:black'><br>>> [9] <a href="http://www.theispguy.com/" target="_blank">http://www.theispguy.com/</a><br>> <br>> _______________________________________________<br>> AusNOG mailing list<br>> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'><o:p> </o:p></span></p></div></div></div></div></div></body></html>