[AusNOG] Monitoring ULL drops on AAPT MBE connections

[Jacob Kino]

We have the exact same issue, but don't have a solution to offer.

Logically, Stephen's idea sounds sensible to me. The CPE definitely has the ability to provide line stats and I can't see any reason this couldn't be exposed in Frontier.

I will certainly be raising this with our account manager.

Jacob Kino I Interconnekt

On 3 Apr 2014, at 10:09 am, "Radek Tkaczyk" <radek at tkaczyk.id.au<mailto:radek at tkaczyk.id.au>> wrote:

Hi Guys,

We are getting more and more cases where an AAPT MBE connection drops a ULL, and no-one notices this until the client complains about poor speeds, or another ULL drops and takes the connection offline.

For example, say an end user has an AAPT 10/10 MBE connection which uses 2 x ULLs. If one of the ULLs drops, the speed will drop to around 5/5 and everything keeps going at the lower speed. This is all fine, except that AAPT do not correct the issue until you log a fault. Or worse, the second ULL drops at a later time and takes the connection completely offline.

How are we supposed to log a fault if we can’t monitor for a ULL connection getting dropped?

How are other people handling this situation?

Regards,

Radek
Ph: 0413 383 231
radek at tkaczyk.id.au<mailto:radek at tkaczyk.id.au>

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