[AusNOG] Monitoring ULL drops on AAPT MBE connections

[Cameron Ferdinands]

Hi,

I'd recommend you speak to your account manager regarding this.

Or, if you'd like, log a fault every single day on all of your
services asking for ULL status. The more services you have the quicker
response you'd get!

On Thu, Apr 3, 2014 at 9:07 AM, Radek Tkaczyk <radek at tkaczyk.id.au> wrote:
> Hi Guys,
>
>
>
> We are getting more and more cases where an AAPT MBE connection drops a ULL,
> and no-one notices this until the client complains about poor speeds, or
> another ULL drops and takes the connection offline.
>
>
>
> For example, say an end user has an AAPT 10/10 MBE connection which uses 2 x
> ULLs. If one of the ULLs drops, the speed will drop to around 5/5 and
> everything keeps going at the lower speed. This is all fine, except that
> AAPT do not correct the issue until you log a fault. Or worse, the second
> ULL drops at a later time and takes the connection completely offline.
>
>
>
> How are we supposed to log a fault if we can't monitor for a ULL connection
> getting dropped?
>
>
>
> How are other people handling this situation?
>
>
>
> Regards,
>
>
>
> Radek
>
> Ph: 0413 383 231
>
> radek at tkaczyk.id.au
>
>
>
>
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