[AusNOG] Monitoring ULL drops on AAPT MBE connections

[Bruce Forster]

Hi Noggers.

I'm not 100% on this but I'm pretty sure if you ask nicely AAPT can enable
it so you can see the ULL stats, shows dslam uptime, sync uptime, which
ulls have dropped you can even set 3 or so different profiles on each ull
depending on how bad the noise/copper is.

For the dsl products, (not 100% if this is l2ig resold or aapt dslam only)
you can request port rebuilds and have other options.

Also you can get direct access to API, I've never done this but im sure if
you ask AAPT nicely its something that you can work with.

Comparing AAPT EoC product to BDAS lite copper or EFM its miles ahead in
what you are given and how much power you have over your connections. I
wish TPG gave you the same options, maybe in the future you'll get EFM's in
your frontier and be able to do much of the same :)







On 3 April 2014 10:31, Adam Brotherson <domske at gmail.com> wrote:

> We used to be able to see MBE sync speeds in Frontier until recent
> 'upgrades' to Frontier where they removed these graphs and now only have a
> useless 'connection uptime'. The graphs were great to see single ULL drops
> or varying sync speeds.
>
> Account Manager has acknowledged the graphs have disappeared however no
> explanation or resolution.
>
>
> Kind Regards
> Adam
>
>
> On Thu, Apr 3, 2014 at 10:27 AM, Andrew Jones <aj at jonesy.com.au> wrote:
>
>> AAPT do have an option when you order a service of shutting down the
>> ethernet on MBE degradation. It would be nice if there was an option to
>> flag a problem with the service in frontier, or at least be able to see the
>> line stats, like you can for ADSL services.
>>
>>
>> On 03.04.2014 10:19, Joshua D'Alton wrote:
>>
>>> There was a thread recently on this. Think the conclusion was,
>>> basically if the service is provider-NTU, you're stuffed.
>>>
>>> On Thu, Apr 3, 2014 at 10:07 AM, Radek Tkaczyk <radek at tkaczyk.id.au>
>>> wrote:
>>>
>>>  Hi Guys,
>>>>
>>>> We are getting more and more cases where an AAPT MBE connection drops a
>>>> ULL, and no-one notices this until the client complains about poor speeds,
>>>> or another ULL drops and takes the connection offline.
>>>>
>>>> For example, say an end user has an AAPT 10/10 MBE connection which
>>>> uses 2 x ULLs. If one of the ULLs drops, the speed will drop to around 5/5
>>>> and everything keeps going at the lower speed. This is all fine, except
>>>> that AAPT do not correct the issue until you log a fault. Or worse, the
>>>> second ULL drops at a later time and takes the connection completely
>>>> offline.
>>>>
>>>> How are we supposed to log a fault if we can't monitor for a ULL
>>>> connection getting dropped?
>>>>
>>>> How are other people handling this situation?
>>>>
>>>> Regards,
>>>>
>>>> Radek
>>>>
>>>> Ph: 0413 383 231
>>>>
>>>> radek at tkaczyk.id.au
>>>>
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>>>>
>>>
>>>
>>>
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>>
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>
>
>
> --
> Kind Regards,
>
> Adam Brotherson
> 0405 523 838
>
> _______________________________________________
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>
>


-- 
Regards,

Bruce
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